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- Tasks: Support a busy psychiatry practice by managing schedules and ensuring smooth operations.
- Company: Join a dynamic private psychiatry practice in Central London.
- Benefits: Competitive salary, 20 days annual leave, and a supportive team environment.
- Other info: Enjoy a lively work atmosphere with opportunities for professional growth.
- Why this job: Be the backbone of a fast-paced clinic and make a real difference in patient care.
- Qualifications: Outgoing personality, strong multitasking skills, and basic IT proficiency.
The predicted salary is between 30000 - 33000 £ per year.
Central London, SITE BASED
Salary: £30,000 - £33,000 per annum
Hours: 40 hours per week, Monday to Friday, 9.00am – 6.00pm (rota one evening per week 11.30am – 8.00pm)
Annual Leave: 20 days + public holidays
Our client is a busy, fast-paced private psychiatry practice looking for a confident, outgoing and highly organised Secretary/PA to join their close-knit team. If you thrive in an environment where no two days are the same and you love being at the centre of things, this could be the perfect role for you.
About the role
You'll be the backbone of our clinic operations, supporting consultants and the Practice Manager day-to-day while ensuring patients receive a seamless and professional experience from first contact through to billing. The client uses Semble as our patient management system and DNA Payments for billing, and full training will be provided on both. Things can change quickly; consultants will often come to you with urgent requests and you'll need to pivot without missing a beat. You'll be working closely with the whole team, so keeping everyone in the loop and communicating clearly is just as important as getting the tasks done.
Key responsibilities
- Managing daily outpatient clinic schedules: booking and co-ordinating appointments across multiple practitioners
- Diary management and supporting the Medical Director with day-to-day PA duties
- Preparing and formatting clinical correspondence and medical records
- Handling new patient enquiries, explaining services and pricing clearly and confidently
- Raising invoices, collecting payments and issuing receipts
- Liaising with insurance companies and other third parties regarding claims
- Maintaining accurate records in our patient management system
- Ordering supplies and managing the day-to-day running of the premises
- Providing general administrative and practice support as needed
About you
- Outgoing and personable: you're not afraid to get stuck in and enjoy working in a lively environment
- An exceptional multitasker: you can juggle competing priorities and switch tasks at pace without dropping the ball
- Dynamic and adaptable: you respond positively when plans change and consultants bring last-minute requests
- A natural communicator: you keep colleagues informed, handle sensitive conversations professionally and build trust with patients
- Highly organised: you plan strategically while managing the demands of a busy day
- Sound IT skills across MS Office and web-based platforms; experience with patient management systems is a bonus, though not essential as training will be given
- Comfortable working with financial data: reconciling payments, invoicing and liaising with third parties
- Discreet and professional: patient and commercial confidentiality is paramount
- Audio typing experience is not required for this role
The package
Salary: up to £33,000 per annum
Hours: 40 hours per week, Monday to Friday (one evening rota per week)
Annual leave: 20 days plus public holidays
Six-month probationary period with reviews at one, three and six months
This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.
Medical Secretary employer: Sunblink
Contact Detail:
Sunblink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the hunt for a Medical Secretary role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way, especially those related to multitasking and handling urgent requests. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show off your organisational skills! When you get the chance to meet potential employers, bring along a portfolio showcasing your ability to manage schedules and handle communications. It’s a great way to demonstrate that you’re the perfect fit for a busy practice.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Medical Secretary gig. Plus, applying directly shows your enthusiasm and commitment to joining our team. Don’t miss out!
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Medical Secretary role. Highlight your organisational skills, multitasking abilities, and any relevant experience in a fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for our team. Mention your adaptability and communication skills, as these are key for this role.
Showcase Relevant Experience: If you've worked with patient management systems or have experience in a medical setting, make sure to mention it! Even if you haven't, emphasise your IT skills and willingness to learn new systems like Semble.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Sunblink
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Secretary. Familiarise yourself with tasks like managing clinic schedules, handling patient enquiries, and liaising with insurance companies. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Multitasking Skills
Since this role requires juggling multiple tasks, prepare examples from your past experiences where you've successfully managed competing priorities. Be ready to discuss how you adapt to sudden changes and keep everything running smoothly, as this is crucial in a fast-paced environment.
✨Communicate Clearly and Confidently
As a Medical Secretary, you'll need to communicate effectively with both patients and colleagues. Practice articulating your thoughts clearly and confidently during the interview. You might even want to role-play common scenarios, like explaining services to a new patient or coordinating with a consultant.
✨Be Ready for Technical Questions
While you’ll receive training on specific systems like Semble and DNA Payments, it’s beneficial to show that you’re tech-savvy. Brush up on your IT skills, especially with MS Office and any web-based platforms. Being able to discuss your comfort level with technology will give you an edge.