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- Tasks: Welcome clients, manage appointments, and support daily operations in a high-end beauty clinic.
- Company: Join a well-established beauty clinic with a focus on exceptional customer service.
- Benefits: Competitive salary, commission, staff discounts, and 28 days holiday.
- Why this job: Be the face of a premium brand and grow your career in the beauty industry.
- Qualifications: Experience in customer service, strong communication skills, and a passion for beauty.
- Other info: Dynamic role with clear opportunities for career progression.
The predicted salary is between 28000 - 30000 ÂŁ per year.
Are you passionate about delivering exceptional customer experiences in a premium, fast-paced environment? We’re working with a well-established, high-end beauty clinic in Guildford that’s expanding its team and looking for a polished, personable Front of House professional to be the face of their brand.
This is a fantastic opportunity to join a growing business where no two days are the same, and where your people skills, organisation, and commercial awareness will be truly valued.
What you’ll be doing:
- Creating a warm, professional welcome for every client and ensuring a seamless check-in experience
- Managing appointments, handling enquiries, and confidently recommending services and products
- Supporting therapists by coordinating schedules and keeping the clinic running smoothly
- Maintaining accurate client records and managing bookings via the system
- Assisting with stock control and retail sales
- Supporting daily operations and end-of-day processes
- Working closely with the Clinic Manager on a variety of tasks
What we’re looking for:
- Previous Front of House, reception, or customer-facing experience (ideally within beauty, wellness, or healthcare)
- A proactive, organised, and self-motivated approach
- Strong communication skills and a natural ability to build rapport
- Confidence using systems such as Outlook, Word, and booking platforms
- A positive, “can-do” attitude with a genuine interest in the beauty industry
- A desire to learn, grow, and progress within a successful business
What’s on offer:
- £28,000 – £30,000 basic salary + commission (OTE circa £32,000)
- 28 days holiday (including bank holidays), increasing with service
- Pension scheme
- Staff discounts on treatments and products
- Commission on retail sales
- Clear opportunities for career progression within a growing organisation
Working pattern:
Full-time, 5 days per week, including one weekend day.
If you thrive in a client-facing role and enjoy being part of a supportive, high-performing team, we’d love to hear from you.
Receptionist in Guildford employer: Sunblink
Contact Detail:
Sunblink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Guildford
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, try role-playing common scenarios with a friend. This will boost your confidence and help you handle real-life situations smoothly.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Choose an outfit that reflects the clinic's high-end vibe while still being comfortable enough for you to shine.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Receptionist in Guildford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and the beauty industry. A warm, friendly tone can make a great first impression.
Tailor Your Experience: Make sure to highlight any relevant experience you have in front of house or customer-facing roles. We’re looking for someone who can create a seamless check-in experience, so share specific examples that showcase your skills in this area.
Be Organised: Since the role involves managing appointments and client records, it’s important to demonstrate your organisational skills. Mention any systems you’ve used before, like booking platforms or Microsoft Office, to show us you’re ready to keep things running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sunblink
✨Know the Company Inside Out
Before your interview, take some time to research the beauty clinic. Understand their services, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Front of House professional, your ability to connect with clients is crucial. Prepare examples from your past experiences where you’ve successfully handled customer interactions or resolved issues. This will demonstrate your strong communication skills and your proactive approach.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might have to simulate a client interaction. Practice how you would greet a client, manage their enquiries, and recommend services. This will help you feel more confident and showcase your customer service abilities.
✨Dress the Part
Since this is a high-end beauty clinic, make sure to dress professionally and polished for your interview. Your appearance should reflect the brand's image, so choose an outfit that aligns with their aesthetic while still being comfortable for you.