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- Tasks: Lead clinical services and manage multidisciplinary teams in a prestigious audiology clinic.
- Company: Join BSR Health, a specialist healthcare agency dedicated to high-quality patient care.
- Benefits: Competitive salary up to £65,000 and opportunities for professional development.
- Why this job: Make a real impact on patient care while fostering a culture of learning and innovation.
- Qualifications: Must be a registered nurse with 5+ years in healthcare leadership and strong communication skills.
- Other info: This role requires a Disclosure check for previous criminal convictions.
The predicted salary is between 39000 - 91000 £ per year.
Clinical Services Manager
Harley Street District, London (100% on site)
Up to £65,000 DOE
We are seeking an experienced and dedicated Clinical Services Manager to join our prestigious audiology clinic in Central London. You will be responsible for overseeing the delivery of high-quality clinical care, managing multidisciplinary teams, and ensuring compliance with healthcare regulations.
Key Responsibilities
Clinical Leadership
- Oversee general outpatient clinics and facilitate smooth patient flow through the department.
- Coordinate all clinical activity to maximise efficiency.
- Provide clinical leadership to all staff, including nurses and operating department practitioners.
- Assist in assessing, diagnosing, and treating patients with ENT-related conditions.
Operational Management
- Manage and optimise the use of operating theatres, including scheduling and resource allocation.
- Develop and implement policies, procedures, and protocols to enhance service delivery.
- Conduct workforce reviews and optimise staffing levels to meet service demands.
- Oversee financial management, including budget control and resource allocation.
Quality Assurance and Compliance
- Ensure adherence to CQC requirements.
- Implement and maintain robust clinical governance frameworks.
- Conduct regular audits and quality assurance checks to maintain high standards of care.
- Manage risk and develop contingency plans for various scenarios.
Staff Development
- Foster a culture of continuous learning and professional development among staff.
- Organise and facilitate training programs for the multidisciplinary team.
- Mentor and support junior staff members in their career progression.
Stakeholder Engagement
- Collaborate with consultants, surgeons, and other healthcare professionals to ensure seamless patient care.
- Engage with patients and their families to address concerns and improve service delivery.
- Liaise with external stakeholders, including regulatory bodies and healthcare commissioners.
Service Improvement
- Lead change management initiatives to enhance clinical services and patient outcomes.
- Develop and implement innovative approaches to ENT care delivery.
- Analyse performance data and patient feedback to identify areas for improvement.
Qualifications and Experience
- Registered Nurse with current NMC registration.
- Master's degree preferred.
- Minimum of 5 years experience in a related specialty.
- Proven experience in a healthcare leadership role.
- Strong understanding of healthcare regulations and CQC standards.
- Excellent communication, interpersonal, and problem-solving skills.
This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.
Clinical Services Manager employer: Sunblink
Contact Detail:
Sunblink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Services Manager
✨Tip Number 1
Make sure to highlight your clinical leadership experience during the interview. Be prepared to discuss specific examples of how you've successfully managed multidisciplinary teams and improved patient care in your previous roles.
✨Tip Number 2
Familiarize yourself with the latest CQC standards and healthcare regulations. Being able to demonstrate your knowledge and understanding of compliance will show that you are well-prepared for the responsibilities of this role.
✨Tip Number 3
Prepare to discuss your experience with operational management, particularly in scheduling and resource allocation. Providing concrete examples of how you've optimized theatre usage or managed budgets can set you apart from other candidates.
✨Tip Number 4
Engage with current trends in ENT care delivery and be ready to share innovative ideas during your interview. Showing that you are proactive about service improvement will demonstrate your commitment to enhancing patient outcomes.
We think you need these skills to ace Clinical Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in clinical leadership and operational management. Emphasize your understanding of healthcare regulations and any previous roles that involved managing multidisciplinary teams.
Craft a Strong Cover Letter: In your cover letter, express your passion for delivering high-quality clinical care. Mention specific examples of how you've improved service delivery or led change management initiatives in your previous roles.
Highlight Qualifications: Clearly state your qualifications, including your NMC registration and any advanced degrees. If you have experience with CQC compliance or quality assurance, make sure to include that as well.
Showcase Communication Skills: Since the role involves stakeholder engagement, provide examples of how you've effectively communicated with patients, families, and healthcare professionals in the past. This will demonstrate your interpersonal skills and ability to foster collaboration.
How to prepare for a job interview at Sunblink
✨Showcase Your Clinical Leadership Skills
Be prepared to discuss your experience in leading clinical teams. Highlight specific examples where you successfully managed multidisciplinary teams and improved patient care outcomes.
✨Demonstrate Operational Management Expertise
Discuss your experience with managing operating theatres and resource allocation. Be ready to provide examples of how you've optimized processes to enhance service delivery.
✨Emphasize Quality Assurance Knowledge
Familiarize yourself with CQC requirements and be ready to talk about how you've implemented quality assurance measures in previous roles. Share any experiences with conducting audits or maintaining clinical governance frameworks.
✨Engage in Stakeholder Collaboration
Prepare to discuss how you've collaborated with various healthcare professionals and engaged with patients. Share examples of how you've addressed patient concerns and improved service delivery through effective communication.
