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For Companies At a Glance
- Tasks: Lead operations across multiple clinics, driving performance and ensuring excellence.
- Company: Dynamic healthcare agency with a focus on premium client experiences.
- Benefits: Real impact, career growth, and a variety of daily challenges.
- Why this job: Shape the future of healthcare while developing your leadership skills.
- Qualifications: Experience in multi-site management and strong leadership abilities.
- Other info: Exciting travel opportunities and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
London Based - Multi-Site Clinics - Some National and International Travel
About the Role
We are looking for an experienced Business Manager to lead our clinic operations across multiple sites. You will drive performance, ensure excellence, and support talented teams to deliver outstanding results.
What’s In It For You
- Real impact: Lead operations across multiple premium locations
- Career growth: Develop your leadership skills in a growing business
- Variety: No two days the same—strategic oversight meets hands-on problem-solving
- Premium environment: Work with passionate teams delivering exceptional client experiences
What You’ll Do
- Operations & Performance: Oversee daily operations across all clinic locations, set and achieve revenue targets while controlling costs, monitor key metrics (utilisation, productivity, margins) and use data to drive improvements, and manage clinic systems including CRM, booking platforms, and POS.
- Lead and coach Clinic Managers and Front-of-House teams, support recruitment, onboarding, and performance reviews, and build a high-performance culture where people thrive.
- Compliance & Quality: Ensure regulatory compliance, conduct regular audits for health & safety, infection control, and GDPR, and maintain exceptional service standards across all sites.
- Client Experience & Growth: Collaborate on marketing campaigns and promotions, improve conversion rates and client satisfaction, support rollout of new services and technologies, and identify opportunities for commercial improvement.
What experience do you need:
- Proven multi-site management experience (clinic, beauty, wellness, or hospitality)
- Strong commercial and financial management skills
- Excellent leadership abilities with a people-first approach
- Understanding of compliance and regulatory requirements
- Comfortable travelling between sites regularly
This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don’t hesitate to get in touch.
Business Manager employer: Sunblink
Contact Detail:
Sunblink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and wellness sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your multi-site management experience. Use real examples of how you've driven performance and improved client satisfaction.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to clinics or companies you admire and express your interest in working with them. You never know what opportunities might arise!
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're genuinely interested in joining our team and helps us get to know you better.
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your multi-site management experience and any relevant achievements that showcase your leadership abilities.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Business Manager role. Share specific examples of how you've driven performance and improved client experiences in previous roles.
Showcase Your Data Skills: Since data-driven improvements are key, mention any experience you have with monitoring metrics and using data to make decisions. This will show us that you understand the importance of analytics in driving clinic operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.
How to prepare for a job interview at Sunblink
✨Know Your Numbers
As a Business Manager, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators like revenue targets, utilisation rates, and margins. Be ready to discuss how you've used data in the past to drive improvements in clinic operations.
✨Showcase Your Leadership Style
This role requires strong leadership abilities, so think about examples that highlight your people-first approach. Prepare to share stories about how you've coached teams, supported recruitment, and built a high-performance culture in previous roles.
✨Understand Compliance Inside Out
Familiarise yourself with compliance and regulatory requirements relevant to the healthcare sector. Be prepared to discuss how you've ensured adherence to health & safety standards and conducted audits in your previous positions.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific challenges you've faced in multi-site management and how you tackled them. This will show your ability to handle the variety of situations that come with overseeing multiple clinics.
