Medical Receptionist - 12 Month Maternity Cover

Medical Administrator/Receptionist - 12 Month Maternity Cover
London - Harley Street (primary), with travel to other sites (Hatton Garden & Barbican)
£28,000 - £30,000

We are seeking a professional and talented Medical Reception/Administrator to join our client's team on a 12-month fixed-term contract, covering a period of maternity leave, and play a crucial role in ensuring the smooth operation of their clinic. Private healthcare experience is essential for this position.

The primary site is located on Harley Street, though travel to other clinic locations (Hatton Garden and Barbican) is required based on rota needs.

Key Responsibilities:

• Expertly manage doctors' diaries, appointments, and patient requests
• Handle all clinic correspondence, emails, and telephone communication
• Oversee the efficient functioning of the clinic
• Order office and medical supplies, vaccines, and equipment
• Conduct brief consultations, prioritise appointments, address queries
• Chase clinical letters and test results from laboratories, external doctors, and hospitals
• Assist doctors and patients in urgent situations
• Book appointments with external specialists
• Maintain accurate and up-to-date patient records
• Welcome and register new and upcoming patients
• Ensure doctors' rooms and common areas are maintained in excellent condition

Qualifications and Skills:

• Proven experience as a receptionist/administrator in a private healthcare setting (essential)
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Proficiency in handling confidential information with discretion
• Ability to work well under pressure and prioritise tasks
• Familiarity with medical terminology and procedures is an advantage

Practice Hours:
Open 8:30am - 5:30pm, Monday to Friday, across three locations. You may be scheduled at different sites on different days.

Interview Process:
The interview will consist of a telephone interview (to assess communication skills) and a face-to-face meeting.

This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.