At a Glance
- Tasks: Lead a busy Service Centre, ensuring targets and customer satisfaction are met.
- Company: Join Sunbelt Rentals, the UK's largest equipment rental provider with a strong focus on people.
- Benefits: Enjoy flexible rewards, generous holidays, life assurance, and a great pension scheme.
- Why this job: Empower your career with award-winning training and a supportive team culture.
- Qualifications: Experience in operations management, strong communication skills, and financial acumen required.
- Other info: Access mental health support and a 24-7 employee assistance helpline.
The predicted salary is between 36000 - 60000 £ per year.
Service Centre Manager Apply Location Belfast Business Area Plant & Tools Advertising Salary Competitive Salary Hours Per Week 42.5 Vacancy Type Permanent Careers Site Advertising End Date 20 Feb 2025 Home Vacancies Service Centre Manager About The Role Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities. As Service Centre Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved. You will be responsible for: Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs Consistently motivating employees, as this has a direct impact on atmosphere and general feel good factor; to an affect that you get the best from the team Creating management reports on a monthly basis, dealing with all aspects of P&L Liaising with the Sales team in order to develop new sales opportunities and grow the business Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines Ensuring there is effective and clear communication to all employees within the Service Centre What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To be considered for the Service Centre Manager role, we're looking for someone who has previous experience in an similar operations/branch management role and can bring the following skill-set: Experience in managing people, motivating and developing others to achieve both success individually and as a group Excellent communication and collaboration skills Ability to demonstrate commercial and financial acumen Ability to understand and work with P&L accounts and budgets Computer literate, with a working knowledge of Microsoft Office Good planning and organisation skills Self-motivated with the drive to succeed and to high quality standards Good understanding and experience of managing Health and Safety practices at work Full clean driving licence About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada – as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support. Other benefits will depend on your job role and may include company car and private medical insurance.
Service Centre Manager employer: Sunbelt Rentals
Contact Detail:
Sunbelt Rentals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Centre Manager
✨Tip Number 1
Familiarize yourself with the key performance indicators (KPIs) relevant to a Service Centre Manager. Understanding how to drive performance against these metrics will show your potential employer that you are results-oriented and ready to hit the ground running.
✨Tip Number 2
Highlight your experience in motivating and developing teams. Prepare specific examples of how you've successfully led teams in the past, as this is crucial for the role and will demonstrate your leadership capabilities.
✨Tip Number 3
Brush up on your financial acumen, especially regarding P&L accounts and budgets. Being able to discuss your experience with financial management confidently will set you apart from other candidates.
✨Tip Number 4
Research the company culture and values of Sunbelt Rentals. Understanding their commitment to employee wellbeing and diversity will help you align your answers during the interview and show that you are a good fit for their team.
We think you need these skills to ace Service Centre Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Centre Manager position. Highlight key responsibilities and required skills that align with your experience.
Tailor Your CV: Customize your CV to reflect your relevant experience in operations or branch management. Emphasize your ability to manage teams, drive performance, and achieve targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've motivated teams and managed budgets effectively.
Highlight Health and Safety Experience: Since the role emphasizes health and safety practices, be sure to include any relevant experience you have in managing health and safety standards in your previous roles.
How to prepare for a job interview at Sunbelt Rentals
✨Showcase Your Leadership Skills
As a Service Centre Manager, you'll need to demonstrate your ability to motivate and develop a team. Prepare examples of how you've successfully led teams in the past, focusing on specific outcomes and improvements.
✨Understand Financial Metrics
Be ready to discuss your experience with P&L accounts and budgets. Familiarize yourself with key financial metrics relevant to the role, and be prepared to explain how you've managed costs and driven profitability in previous positions.
✨Emphasize Communication Abilities
Effective communication is crucial for this role. Think of instances where you facilitated clear communication within your team or between departments, and be ready to share these examples during the interview.
✨Demonstrate Health and Safety Knowledge
Since managing Health and Safety practices is part of the job, prepare to discuss your understanding and experience in this area. Highlight any relevant training or initiatives you've implemented to ensure a safe working environment.