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- Tasks: Manage drivers and ensure timely equipment delivery while following safety standards.
- Company: Sunbelt Rentals is a leading equipment rental company with a focus on customer service and employee investment.
- Benefits: Enjoy competitive pay, health plans, 401(k), flexible time off, and tuition reimbursement.
- Why this job: Join a supportive team that values your growth and offers extensive training in a dynamic industry.
- Qualifications: Bachelor's degree or equivalent experience with 5+ years in dispatching and knowledge of DOT regulations.
- Other info: Veterans are encouraged to apply; referral bonuses available for current employees.
The predicted salary is between 50000 - 70000 £ per year.
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Position Objective: Manages Drivers across a market to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt locations in accordance with company and DOT standards.
Position Responsibilities:
- Models and ensures all Sunbelt safety procedures are followed
- Responsible for the hiring, training, mentoring and coaching of employees who coordinate and perform pick-up and delivery of equipment
- Manages the team's work and delegation and is accountable for the team's safety and performance
- Orchestrates the timely and accurate dispatch of rental equipment and tools to customers across assigned market or geography
- Orchestrates the transfer of equipment and consumables across the defined market as needed
- Creates and monitors drivers' schedules
- Works with Dispatch Coordinators to ensure timely creation and closing of rental contracts is occurring and not impeding delivery/pickup efficiency
- Reviews daily and weekly driver logs in accordance with company and DOT standards
- Ensures drivers are performing daily truck inspections in accordance with company and DOT standards
- Ensures drivers are operating in a safe and courteous manner consistent with Sunbelt's Policy and Procedure guidelines
- Works closely with store locations to ensure customer's equipment needs are met
- Handles customer (internal and external) complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt
- Reports problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution
- Provides adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment
- Works with Dispatch Coordinators and branch locations to ensure driver on yard time is minimal
Requirements:
Education & Experience:
- Bachelor's degree or equivalent work experience plus 5+ years of prior dispatching experience
- Knowledge of the applications of the construction/industrial equipment industry
- Working knowledge of the DOT Federal Motor Carrier Safety Regulations
- Demonstrated excellent customer service, communication, organizational and leadership skills
- Working knowledge of the delivery area
Base Pay Range: $69,872.00 - 96,074.00
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes health, dental and vision plans, 401(k), volunteer time off, short-term and long-term disability, accident, life and travel insurance, as well as flexible spending, tuition reimbursement, college savings, EAP and length of service awards. You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following time off from work, subject to Sunbelt's policies: twelve to twenty-five vacation days depending on years of service; five sick days; six paid holidays, two paid half day holidays, two floating holidays, one inclusion day, and one volunteer day (unless specified in a collective bargaining agreement).
Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.
If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
Market Logistics Dispatcher employer: Sunbelt Rentals
Contact Detail:
Sunbelt Rentals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Logistics Dispatcher
✨Tip Number 1
Familiarise yourself with the construction and industrial equipment industry. Understanding the types of equipment and their applications will help you stand out during interviews and demonstrate your knowledge of the field.
✨Tip Number 2
Brush up on your knowledge of DOT Federal Motor Carrier Safety Regulations. Being well-versed in these regulations will not only show your commitment to safety but also your ability to manage compliance effectively.
✨Tip Number 3
Highlight your leadership and organisational skills in conversations with our team. As a dispatcher, you'll need to manage schedules and coordinate teams, so showcasing your experience in these areas can make a big difference.
✨Tip Number 4
Prepare to discuss how you've handled customer complaints in the past. Our focus on excellent customer service means that demonstrating your problem-solving skills and ability to maintain professionalism under pressure will be key.
We think you need these skills to ace Market Logistics Dispatcher
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Market Logistics Dispatcher. Familiarise yourself with the job description and think about how your experience aligns with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in dispatching and customer service. Emphasise any leadership roles or experience in the construction/industrial equipment industry, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples from your past work that demonstrate your ability to manage teams, ensure safety, and provide excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Sunbelt Rentals
✨Know the Company Inside Out
Before your interview, make sure to research Sunbelt Rentals thoroughly. Understand their services, values, and what sets them apart in the equipment rental industry. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Highlight Relevant Experience
Given the role requires dispatching experience, be prepared to discuss your previous roles in detail. Share specific examples of how you've managed teams, handled logistics, and ensured safety compliance. Tailoring your experiences to match the job description will demonstrate your suitability for the position.
✨Demonstrate Leadership Skills
As a Market Logistics Dispatcher, you'll need strong leadership abilities. Be ready to provide examples of how you've successfully trained, mentored, or coached team members in the past. Highlight any situations where your leadership made a positive impact on team performance or customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle customer complaints. Think of past experiences where you resolved issues effectively and be ready to explain your thought process during those situations.
