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- Tasks: Support customers with equipment rentals and ensure their satisfaction through excellent service.
- Company: Join Sunbelt Rentals, a leading name in the equipment rental industry known for its vast fleet and friendly staff.
- Benefits: Enjoy competitive pay, extensive training, and opportunities for career growth in a supportive environment.
- Why this job: Be part of a fast-growing team that values your skills and offers a chance to make a real impact.
- Qualifications: High School diploma or GED required; customer service experience and knowledge of construction tools preferred.
- Other info: Bilingual candidates may have an advantage; physical demands include lifting and working indoors/outdoors.
The predicted salary is between 20000 - 24000 £ per year.
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Are you seeking an entrepreneurial, empowering workplace that allows you to:
- Develop skills for career growth through an outside sales or operational management career track
- Use your inside sales or customer service skills for steady hours & potential overtime
- Work with an incredible team of people to make it happen for customers
The Equipment Rental Specialist is an inside sales role responsible for supporting telephone and walk-in customers with rentals of all types of construction/industrial equipment. This position is considered the company's front line of contact with the customer, whose purpose is to understand customer equipment needs, negotiate, and place orders. The role also requires strong administrative skills and an ability to deliver customer satisfaction through a professional attitude at all times.
Education or experience that prepares you for success:
- High School diploma or GED required
- Valid Driver's license required
- Familiarity with various types of construction/industrial tools & equipment
Knowledge/Skills/Abilities you may rely on:
- Previous equipment rental industry experience
- Strong customer service & telephone skills
- Solid computer and administrative skills
- Successful completion of the DOT Qualification process (preferred)
- Bilingual (Spanish or other) may be preferred in some locations
The physical demands of this role include bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors as required. This description is not exhaustive of all duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and other protected classes.
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador.
Base Pay Range: $20.96 - 24.89
Inside Sales Representative employer: Sunbelt Rentals
Contact Detail:
Sunbelt Rentals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative
✨Tip Number 1
Familiarise yourself with the types of construction and industrial equipment that Sunbelt Rentals offers. This knowledge will not only help you understand customer needs better but also demonstrate your genuine interest in the role during any conversations.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock sales scenarios. This will help you refine your ability to negotiate and respond to customer inquiries effectively, which is crucial for an Inside Sales Representative.
✨Tip Number 3
Network with current or former employees of Sunbelt Rentals on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in interviews.
✨Tip Number 4
Prepare to discuss your administrative skills and how they relate to customer satisfaction. Think of specific examples where you've successfully managed tasks or resolved issues, as this will highlight your suitability for the role.
We think you need these skills to ace Inside Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, or the equipment rental industry. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the equipment rental industry. Mention specific skills that align with the role, such as strong communication and administrative abilities.
Showcase Relevant Experience: In your application, emphasise any previous roles that involved inside sales or customer interaction. If you have experience with construction tools or equipment, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sunbelt Rentals
✨Know Your Equipment
Familiarise yourself with various types of construction and industrial tools. Being able to discuss specific equipment and its applications will show your expertise and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and ensured customer satisfaction, as this role is all about making customers happy.
✨Demonstrate Strong Communication
Practice clear and concise communication. Since this position involves a lot of telephone interaction, being articulate and friendly will be key in making a good impression during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and growth paths within Sunbelt Rentals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
