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- Tasks: Manage customer inquiries and provide exceptional service to clients.
- Company: Leading equipment rental provider with a supportive culture.
- Benefits: Comprehensive benefits package and flexible work environment.
- Why this job: Join a dynamic team and build strong relationships with clients.
- Qualifications: Experience in customer service and excellent communication skills.
- Other info: Opportunities for career growth in a thriving industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading equipment rental provider is seeking a Hire Controller in Southampton to manage customer inquiries and provide exceptional service. The successful candidate will have experience in customer service, excellent communication skills, and the ability to build strong relationships with clients. This role offers opportunities for career growth in a supportive and flexible work environment, along with a comprehensive benefits package.
Customer Care & Upsell Lead (Hire Controller) in Southampton employer: Sunbelt Rentals UK & Ireland
Contact Detail:
Sunbelt Rentals UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care & Upsell Lead (Hire Controller) in Southampton
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer inquiries, role-play common scenarios with a friend or family member. It’ll help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work there and might even refer you for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Care & Upsell Lead (Hire Controller) in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've built strong relationships with clients in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hire Controller role. Share your passion for providing exceptional service and how you can contribute to our team.
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of how you handle customer inquiries and resolve issues. We love candidates who can think on their feet and provide solutions that keep clients happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sunbelt Rentals UK & Ireland
✨Know the Company Inside Out
Before your interview, take some time to research the equipment rental provider. Understand their services, values, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about times when you resolved issues or built strong relationships with clients. This will demonstrate your ability to manage inquiries effectively and provide exceptional service.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and skills.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the company and the role. Inquire about the team dynamics, opportunities for career growth, or how they measure success in customer care. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
