Customer Success & Upsell Lead in Sheffield

Customer Success & Upsell Lead in Sheffield

Sheffield Full-Time 27000 - 33000 Β£ / year (est.) No working from home possible
Sunbelt Rentals UK & Ireland

At a Glance

  • Tasks: Build relationships with customers and manage orders while driving upselling opportunities.
  • Company: Join Sunbelt Rentals, a leader in equipment rental services in the UK & Ireland.
  • Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
  • Other info: Dynamic role with opportunities to develop your skills and advance your career.
  • Why this job: Make a real difference by helping customers maximise their equipment use.
  • Qualifications: Customer service experience and a passion for hands-on operations.

The predicted salary is between 27000 - 33000 Β£ per year.

Sunbelt Rentals UK & Ireland is seeking a Hire Controller in Sheffield to deliver a best-in-class service.

You will build relationships with customers, understand their needs, and help them use our equipment more effectively.

You will communicate across phone, email, and website channels, manage orders end-to-end, and drive upselling opportunities while maintaining exceptional service standards.

This role is ideal for hands-on, operation-focused customer service professionals.

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Customer Success & Upsell Lead in Sheffield employer: Sunbelt Rentals UK & Ireland

Sunbelt Rentals UK & Ireland is an excellent employer, offering a dynamic work environment where teamwork and self-motivation are highly valued. With a strong commitment to employee development and diversity, you will have access to personal growth opportunities and an incentive scheme that rewards your hard work. Located in a supportive and inclusive culture, this role not only allows you to contribute to high standards in equipment maintenance but also fosters a sense of belonging and purpose within the accommodation division.

Sunbelt Rentals UK & Ireland

Contact Details:

Sunbelt Rentals UK & Ireland Recruitment Team

We think you need these skills to ace Customer Success & Upsell Lead in Sheffield

Customer Relationship Management
Communication Skills
Order Management
Upselling Techniques
Service Excellence
Problem-Solving Skills
Operational Focus