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For Companies At a Glance
- Tasks: Process customer orders and deliver exceptional service in a fast-paced environment.
- Company: Join Sunbelt Rentals, a leading FTSE100 equipment rental company.
- Benefits: Enjoy flexible rewards, generous holidays, and employee recognition.
- Why this job: Grow your career while making a real impact on customer satisfaction.
- Qualifications: Strong communication skills and ability to manage multiple tasks effectively.
- Other info: Be part of a diverse team that values health, safety, and wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
The Senior Sales Coordinator role at Sunbelt Rentals UK & Ireland is a fast‑paced position that requires a detail‑oriented professional with a passion for customer service and a drive to grow their career.
About The Role
Work closely with the Team Leader while developing expertise across sales, administration, and customer service. Join a highly successful FTSE100 company leading equipment rental provision in the UK.
Responsibilities
- Process and service a large volume of customer orders and requests with accuracy and attention to detail.
- Deliver an exceptional customer experience by responding promptly, professionally, and empathetically to enquiries.
- Resolve escalated issues swiftly and effectively, maintaining composure under pressure.
- Support desk requirements, switching seamlessly between administration, sales, and customer service tasks.
- Work closely with the team leader, providing day‑to‑day support and contributing to project‑based activities.
- Identify opportunities for process optimisation and propose innovative ideas to enhance customer satisfaction and operational efficiency.
Benefits
We provide an industry‑leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards, and a comprehensive pension scheme.
About You
We will equip you with the tools and training you need for success.
Essential Skills and Behaviours
- Order Management – process a high volume of orders accurately.
- Customer Focus – deliver exceptional experience and keep satisfaction at the forefront.
- Strong interpersonal and communication skills, including negotiation and influencing.
- Can work independently and as part of a team with a collaborative approach.
- Judgement and initiative to make decisions aligning with company policies and pricing structures.
- Flexible and adaptable; manage multiple tasks, deadlines and targets while maintaining high accuracy.
- Proficiency with office software (Microsoft Office Suite, CRM systems).
About Us
Sunbelt Rentals is the leader in equipment rentals across the UK, Ireland, US, CA, and European specialist markets. Our teams transform the impossible into possible, delivering solutions across construction, industry, energy, infrastructure, government and events. We value our people, promote diversity and inclusion, and support health, safety and wellbeing.
Senior Sales Coordinator employer: Sunbelt Rentals UK & Ireland
Contact Detail:
Sunbelt Rentals UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at Sunbelt Rentals on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to sales coordination. Think about how you can showcase your customer service skills and attention to detail – these are key for the role!
✨Tip Number 3
Show your passion for the industry! Research Sunbelt Rentals and be ready to discuss how you can contribute to their success. Mention specific projects or values that resonate with you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Senior Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Coordinator role. Highlight your experience in order management and customer service, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and how you can contribute to our team. Be sure to mention any innovative ideas you have for enhancing customer satisfaction.
Showcase Your Skills: We love seeing strong interpersonal and communication skills. In your application, give examples of how you've successfully negotiated or influenced outcomes in previous roles. This will help us see how you can fit into our collaborative environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Sunbelt Rentals.
How to prepare for a job interview at Sunbelt Rentals UK & Ireland
✨Know Your Stuff
Before the interview, make sure you understand the role of a Senior Sales Coordinator inside out. Familiarise yourself with Sunbelt Rentals' services and values, and think about how your skills align with their focus on customer service and operational efficiency.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your experience in delivering exceptional customer service. Think of specific situations where you resolved issues or improved customer satisfaction, as this will demonstrate your ability to handle the fast-paced environment they’re looking for.
✨Be Ready to Discuss Process Optimisation
Since the role involves identifying opportunities for process optimisation, come prepared with ideas or examples from your past experiences. This shows initiative and a proactive approach, which are key traits for the position.
✨Practice Your Communication Skills
Strong interpersonal skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing your ability to work collaboratively and manage multiple tasks. This will help you convey your fit for the team-oriented culture at Sunbelt Rentals.
