Hire Controller: Customer Success & Upsell Lead in Nottingham

Hire Controller: Customer Success & Upsell Lead in Nottingham

Nottingham Full-Time 27000 - 33000 £ / year (est.) No working from home possible
Sunbelt Rentals UK & Ireland

At a Glance

  • Tasks: Deliver top-notch customer service and maximise upselling opportunities.
  • Company: Join the UK's largest equipment rental provider with a strong reputation.
  • Benefits: Flexible rewards package and robust pension scheme.
  • Why this job: Build relationships and enhance customer experiences while driving business growth.
  • Qualifications: Strong communication skills and a passion for customer success.

The predicted salary is between 27000 - 33000 £ per year.

Sunbelt Rentals UK & Ireland is seeking a Hire Controller to deliver best-in-class service by understanding customer needs, building strong relationships and maximizing upselling opportunities.

You will manage the customer journey from enquiry to post-hire feedback, communicating via phone, email and online requests.

You will join the UK’s largest equipment rental provider, offering a flexible rewards package and a strong pension scheme, as part of a hands-on, highly operational customer service.

Hire Controller: Customer Success & Upsell Lead in Nottingham employer: Sunbelt Rentals UK & Ireland

Sunbelt Rentals UK & Ireland is an excellent employer, offering a dynamic work environment where teamwork and self-motivation are highly valued. With a strong commitment to employee development and diversity, you will have access to personal growth opportunities and an incentive scheme that rewards your hard work. Located in a supportive and inclusive culture, this role not only allows you to contribute to high standards in equipment maintenance but also fosters a sense of belonging and purpose within the accommodation division.

Sunbelt Rentals UK & Ireland

Contact Details:

Sunbelt Rentals UK & Ireland Recruitment Team

We think you need these skills to ace Hire Controller: Customer Success & Upsell Lead in Nottingham

Customer Relationship Management
Upselling Techniques
Communication Skills
Customer Service
Enquiry Management
Feedback Collection
Operational Management