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- Tasks: Deliver exceptional service and manage customer enquiries from start to finish.
- Company: Leading equipment rental provider with a focus on customer satisfaction.
- Benefits: Competitive rewards package, generous holiday allowance, and great pension scheme.
- Why this job: Build strong relationships with clients and enhance your customer service skills.
- Qualifications: Strong customer service skills and quick problem-solving abilities.
- Other info: Join a supportive team in Nottingham with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading equipment rental provider is seeking a Hire Controller to join their Customer Service team in Nottingham. The role involves delivering exceptional service, managing customer enquiries from start to finish, and building strong relationships with clients. Strong customer service skills and the ability to think on your feet are essential.
The company offers a competitive rewards package, including generous holiday allowance and a great pension scheme.
Customer Success & Upsell Specialist in Nottingham employer: Sunbelt Rentals UK & Ireland
Contact Detail:
Sunbelt Rentals UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success & Upsell Specialist in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service. We all know that thinking on your feet is key, so role-play with a friend to sharpen those skills!
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your passion for customer success shine through. Remember, they want to see how you'd fit into their team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Success & Upsell Specialist in Nottingham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your ability to deliver exceptional service.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Customer Success & Upsell Specialist. We love seeing candidates who understand our needs and can articulate how they fit into our team.
Be Yourself: We’re looking for genuine personalities who can build strong relationships with clients. Don’t be afraid to let your personality shine through in your written application. Authenticity goes a long way!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at Sunbelt Rentals UK & Ireland
✨Know the Company Inside Out
Before your interview, do some homework on the equipment rental provider. Understand their services, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered exceptional customer service. Think about times when you resolved issues or built strong relationships with clients. This will demonstrate your ability to manage customer enquiries and think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the challenges they face in customer service, or how success is measured in the role. This shows that you’re engaged and serious about contributing to their success.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to practice your responses. Focus on articulating your thoughts clearly and confidently. The more comfortable you are with your answers, the better you'll perform during the actual interview.
