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- Tasks: Build relationships with customers and manage their orders effectively.
- Company: Leading equipment rental provider in the UK with a strong reputation.
- Benefits: Flexible rewards package, holiday allowance, life assurance, and pension scheme.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and previous customer service experience.
- Other info: Opportunity for growth in a supportive and flexible work environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading equipment rental provider in the UK is seeking a Customer Service Advisor to join their team in Leeds. In this role, you will build relationships with customers, manage orders, and ensure a high standard of service.
Strong communication skills and a proactive approach are essential, along with a background in customer service.
The position offers a flexible rewards package including holiday allowance, life assurance, and a pension scheme.
Customer Success & Upsell Specialist in Leeds employer: Sunbelt Rentals UK & Ireland
Contact Detail:
Sunbelt Rentals UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success & Upsell Specialist in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or in front of a mirror. The more comfortable you are, the better you'll come across.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names when we review candidates!
We think you need these skills to ace Customer Success & Upsell Specialist in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your experience in customer service. We want to see how you've built relationships and managed orders in the past, so don’t hold back on those examples!
Be Proactive in Your Approach: In your written application, demonstrate your proactive attitude. Share instances where you took the initiative to solve a problem or improve a process. This will show us that you’re the kind of person who goes above and beyond.
Keep It Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points if necessary, and avoid jargon unless it’s relevant to the role. We want to understand your skills without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sunbelt Rentals UK & Ireland
✨Know the Company Inside Out
Before your interview, do some homework on the equipment rental provider. Understand their services, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Success & Upsell Specialist, strong communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or built relationships. Practise articulating these stories clearly and confidently.
✨Demonstrate Proactivity
In this role, a proactive approach is essential. Think of instances where you took the initiative to improve customer service or upsell products. Be ready to discuss how you can bring that same energy to the team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you’re not just interested in the job, but also in how you can contribute to their success.
