Hire Controller: Customer Success & Upsell Specialist
Hire Controller: Customer Success & Upsell Specialist

Hire Controller: Customer Success & Upsell Specialist

Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Deliver top-notch customer service while managing orders and building relationships.
  • Company: Leading rental equipment provider with a focus on customer success.
  • Benefits: Flexible hours, industry-leading rewards, and a supportive team environment.
  • Why this job: Join a successful team and make a real difference in customer experiences.
  • Qualifications: Proven customer service skills and a proactive problem-solving attitude.
  • Other info: Dynamic work environment with opportunities for growth and development.

The predicted salary is between 28800 - 43200 £ per year.

A leading rental equipment provider is seeking a Hire Controller to provide exceptional customer service while managing orders and relationships. You will engage with customers through various channels, ensuring a streamlined service experience.

Ideal candidates will have proven customer service skills and a proactive approach to problem-solving. This role offers flexibility and the chance to be part of a successful team in a dynamic environment, with industry-leading rewards and benefits.

Hire Controller: Customer Success & Upsell Specialist employer: Sunbelt Rentals UK & Ireland

As a leading rental equipment provider, we pride ourselves on fostering a vibrant work culture that prioritises exceptional customer service and employee growth. Our Hire Controllers enjoy flexible working arrangements, industry-leading rewards, and the opportunity to thrive in a dynamic environment where their contributions are valued and recognised.
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Contact Detail:

Sunbelt Rentals UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hire Controller: Customer Success & Upsell Specialist

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to customer service. Think about how you would handle specific situations and be ready to share your experiences.

✨Tip Number 3

Show your enthusiasm! When you get the chance to speak with potential employers, let your passion for customer success shine through. They want to see that you’re genuinely excited about the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Hire Controller: Customer Success & Upsell Specialist

Customer Service Skills
Order Management
Relationship Management
Proactive Problem-Solving
Communication Skills
Flexibility
Team Collaboration
Adaptability

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your proactive problem-solving skills.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Hire Controller role. We love seeing candidates who understand our needs and can demonstrate how they fit into our dynamic environment.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key achievements stand out!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!

How to prepare for a job interview at Sunbelt Rentals UK & Ireland

✨Know the Company Inside Out

Before your interview, make sure to research the rental equipment provider thoroughly. Understand their services, values, and customer base. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Customer Service Skills

Prepare specific examples from your past experiences where you've excelled in customer service. Highlight situations where you resolved issues or went above and beyond for a customer. This will demonstrate your proactive approach to problem-solving, which is key for this role.

✨Practice Engaging Communication

Since you'll be engaging with customers through various channels, practice clear and confident communication. Consider doing mock interviews with friends or family to refine your ability to convey information effectively and maintain a friendly tone.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for managing orders, or how they measure success in customer relationships. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.

Hire Controller: Customer Success & Upsell Specialist
Sunbelt Rentals UK & Ireland
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