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- Tasks: Deliver exceptional customer service and manage orders throughout the hire process.
- Company: Leading equipment rental provider in Greater London with a dynamic team.
- Benefits: Competitive rewards package, personal development opportunities, and inclusive culture.
- Why this job: Make a real impact on customer experiences in a fast-paced environment.
- Qualifications: Strong communication skills and a background in customer service.
- Other info: Join a supportive team and grow your career in an exciting industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading equipment rental provider in Greater London seeks a Hire Controller to deliver exceptional customer service and manage orders throughout the hire process. Candidates will benefit from strong communication skills and a customer service background.
Enjoy a rewarding career with opportunities for personal development, a competitive rewards package, and the chance to be part of a dynamic and inclusive team. This role offers the ability to significantly impact our customers' experiences paid in a fast-paced operational environment.
Hire Controller: Customer Success & Upsell employer: Sunbelt Rentals UK & Ireland
Contact Detail:
Sunbelt Rentals UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller: Customer Success & Upsell
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Hire Controller role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and order management. We suggest role-playing with a friend or using online resources to boost your confidence and showcase your strong communication skills.
✨Tip Number 3
Showcase your passion for customer success! When you get the chance to chat with potential employers, share examples of how you've gone above and beyond for customers in the past. We want to see that you’re ready to make a real impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Hire Controller: Customer Success & Upsell
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your strong communication skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Hire Controller role. Mention how your skills align with the job description and how you can contribute to our dynamic team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sunbelt Rentals UK & Ireland
✨Know the Company Inside Out
Before your interview, take some time to research the equipment rental provider. Understand their services, values, and what sets them apart in the market. This knowledge will not only impress the interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, prepare specific examples from your past experiences where you went above and beyond for a customer. Highlight how your actions positively impacted the customer experience and contributed to the company's success.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle various situations during the hire process. Think of scenarios related to order management, customer complaints, or upselling opportunities. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for personal development, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
