Customer Service & Upsell Specialist in Devon

Customer Service & Upsell Specialist in Devon

Devon Full-Time 25000 - 32000 € / year (est.) No home office possible
Sunbelt Rentals UK & Ireland

At a Glance

  • Tasks: Engage with customers, manage orders, and provide exceptional service.
  • Company: Sunbelt Rentals UK & Ireland, a supportive team environment.
  • Benefits: Competitive rewards package, generous holiday allowance, and life assurance.
  • Other info: Flexible and adaptive approach is essential for success.
  • Why this job: Join a dynamic team and make a real difference in customer satisfaction.
  • Qualifications: Customer service experience and strong communication skills.

The predicted salary is between 25000 - 32000 € per year.

Sunbelt Rentals UK & Ireland is looking for a Customer Service Advisor in Exeter. You will engage with customers, managing orders from enquiry to post-hire feedback while providing exceptional service.

Ideal candidates will have:

  • Customer service experience
  • Strong communication skills
  • A flexible, adaptive approach

Sunbelt offers a competitive rewards package including generous holiday allowance, life assurance, and a supportive team environment.

Customer Service & Upsell Specialist in Devon employer: Sunbelt Rentals UK & Ireland

Sunbelt Rentals UK & Ireland is an excellent employer, offering a vibrant work culture in Exeter where customer service excellence is at the heart of our operations. With a competitive rewards package that includes generous holiday allowance and life assurance, we prioritise employee well-being and growth, fostering a supportive team environment that encourages professional development and adaptability.

Sunbelt Rentals UK & Ireland

Contact Detail:

Sunbelt Rentals UK & Ireland Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Customer Service & Upsell Specialist in Devon

✨Tip Number 1

Get to know the company! Research Sunbelt Rentals and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role is all about engaging with customers, try role-playing common customer service scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly.

✨Tip Number 3

Be ready to showcase your adaptability! Think of examples from your past experiences where you had to adjust quickly to changes or challenges. This will demonstrate your flexible approach, which is key for the Customer Service & Upsell Specialist role.

✨Tip Number 4

Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets noticed and shows your enthusiasm for joining the Sunbelt team.

We think you need these skills to ace Customer Service & Upsell Specialist in Devon

Customer Service Experience
Strong Communication Skills
Order Management
Post-Hire Feedback Management
Exceptional Service Delivery
Flexible Approach
Adaptive Approach

Some tips for your application 🫑

Show Off Your Customer Service Skills:Make sure to highlight any previous customer service experience in your application. We want to see how you've engaged with customers and managed their needs, so share specific examples that showcase your skills!

Communicate Clearly:Strong communication is key for this role. When writing your application, keep your language clear and concise. We appreciate a friendly tone, so let your personality shine through while remaining professional!

Be Flexible and Adaptive:Since the job requires a flexible approach, mention any experiences where you had to adapt to changing situations. We love candidates who can think on their feet and handle challenges with ease!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!

How to prepare for a job interview at Sunbelt Rentals UK & Ireland

✨Know the Company Inside Out

Before your interview, take some time to research Sunbelt Rentals. Understand their services, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Showcase Your Customer Service Skills

Prepare specific examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your capability to excel in the role of a Customer Service Advisor.

✨Practice Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and skills.

✨Be Ready to Adapt

Sunbelt values a flexible and adaptive approach, so be prepared to discuss how you've handled changes or unexpected challenges in previous roles. Highlight your ability to think on your feet and adjust your strategies to meet customer needs.