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- Tasks: Deliver top-notch customer service and manage client orders effectively.
- Company: Leading equipment rental company with a focus on customer satisfaction.
- Benefits: Competitive rewards, generous holiday allowance, life assurance, and pension scheme.
- Why this job: Join a dynamic team and build lasting relationships with clients.
- Qualifications: Customer service experience and excellent communication skills.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
A major equipment rental company is seeking a Customer Service Advisor to join their team in Stockton. This role involves delivering excellent customer service, managing orders, and building strong relationships with clients.
The ideal candidate will come from a customer service background and possess great communication skills.
The company offers a competitive rewards package including generous holiday allowance, life assurance, and a pension scheme in a fast-paced environment.
Customer Success & Upsell Specialist employer: Sunbelt Rentals UK & Ireland
Contact Detail:
Sunbelt Rentals UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success & Upsell Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your customer service experience aligns with their goals. This will help you stand out!
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or in front of a mirror. Being articulate and confident can make a huge difference in how you're perceived.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that Customer Success & Upsell Specialist role. It's a great way to get noticed directly by us!
We think you need these skills to ace Customer Success & Upsell Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your communication skills and ability to build relationships.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention the specific skills and experiences that align with the Customer Success & Upsell Specialist position.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for customer service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sunbelt Rentals UK & Ireland
✨Know the Company Inside Out
Before your interview, take some time to research the equipment rental company. Understand their services, values, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent customer service, prepare specific examples from your past experiences where you've gone above and beyond for a customer. Highlight your communication skills and how you've built strong relationships with clients in previous roles.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing multiple orders. Practise your responses so you can answer confidently and clearly during the interview. This will demonstrate your problem-solving abilities and readiness for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's approach to customer success, or how they measure success in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
