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For Companies At a Glance
- Tasks: Manage customer interactions and enhance experiences from order to feedback.
- Company: Leading equipment rental provider in the UK with a focus on customer service.
- Benefits: Competitive rewards and hands-on impact on operations.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
A leading equipment rental provider in the UK is seeking a Hire Controller to join their Customer Service team. In this role, you will manage customer interactions, build relationships, and deliver exceptional service from order to feedback.
The ideal candidate will come from a customer service background with the ability to enhance customer experiences through effective communication and initiative.
Enjoy competitive rewards and the opportunity to impact operations in a hands-on environment.
Customer Success & Upsell Advisor employer: Sunbelt Rentals UK & Ireland
Contact Detail:
Sunbelt Rentals UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success & Upsell Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer interactions, make sure you can articulate your thoughts clearly and confidently. Role-playing with a friend can really help!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to make an impact in customer success.
We think you need these skills to ace Customer Success & Upsell Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've built relationships and delivered exceptional service in the past. Use specific examples to demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Show us how your background aligns with the role of a Hire Controller.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what matters!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sunbelt Rentals UK & Ireland
✨Know the Company Inside Out
Before your interview, do some homework on the equipment rental provider. Understand their services, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about times when you turned a negative situation into a positive one or went above and beyond for a customer. This will demonstrate your ability to enhance customer experiences.
✨Practice Effective Communication
As a Customer Success & Upsell Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the role, or what challenges the company is currently facing. This shows that you're engaged and thinking critically about how you can contribute.
