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- Tasks: Deliver exceptional customer service and manage inquiries via phone and email.
- Company: Leading equipment rental company with a focus on excellence.
- Benefits: Health and wellbeing support, professional growth opportunities, and a dynamic team environment.
- Why this job: Join a passionate team and build lasting relationships while enhancing customer satisfaction.
- Qualifications: Proven customer service experience and strong communication skills.
- Other info: Full-time role with excellent career advancement potential.
The predicted salary is between 28800 - 43200 £ per year.
A leading equipment rental company is seeking a Customer Service Advisor in Tees Valley. The role involves delivering top-notch service, managing customer inquiries through phone and email, and building lasting relationships.
Ideal candidates have proven customer service experience, strong communication skills, and a collaborative mindset. This full-time position offers a chance to be part of a dynamic team focused on excellence and customer satisfaction.
Benefits include health and wellbeing support, professionalism, and opportunities for growth.
Customer Service & Upsell Specialist employer: Sunbelt Rentals UK & Ireland
Contact Detail:
Sunbelt Rentals UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Upsell Specialist
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering top-notch service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've handled customer inquiries in the past. Sharing specific stories can demonstrate your experience and problem-solving abilities, which are key for this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our dynamic team focused on excellence.
We think you need these skills to ace Customer Service & Upsell Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled inquiries and built relationships with customers in the past!
Communicate Clearly: Strong communication skills are key for this role. When writing your application, keep it clear and concise. We appreciate a well-structured message that gets straight to the point!
Be Yourself: We love a collaborative mindset! Let your personality shine through in your application. Share examples of how you’ve worked with others to achieve great results in customer service.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Sunbelt Rentals UK & Ireland
✨Know the Company Inside Out
Before your interview, take some time to research the equipment rental company. Understand their services, values, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about times when you resolved a difficult situation or went above and beyond for a customer. This will demonstrate your ability to deliver top-notch service, which is crucial for the role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This not only shows respect but also allows you to provide more relevant and thoughtful responses. You can even paraphrase the question back to the interviewer to confirm your understanding before answering.
✨Emphasise Teamwork and Collaboration
Since the role requires a collaborative mindset, be ready to discuss how you've worked effectively in teams in the past. Share examples of how you contributed to group success and built lasting relationships with colleagues, as this will highlight your fit within their dynamic team.
