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- Tasks: Engage with customers, manage documents, and support the accounts manager.
- Company: Join the UK's largest equipment rental provider in a friendly team.
- Benefits: Competitive salary, generous holiday allowance, and flexible rewards package.
- Why this job: Make a real difference by helping customers improve their operations.
- Qualifications: Strong communication skills and a proactive attitude.
- Other info: Be part of a successful FTSE100 company with great career prospects.
The predicted salary is between 30000 - 42000 £ per year.
Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are.
As a Hire Desk Administrator you’ll be doing one of the most important jobs in our business looking after our customers. This means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.
We are currently looking for an administrator to join our friendly Sunbelt team at our office in Kemble GL7 6BQ, with a competitive salary. Primarily working on the hire desk, you will be tasked with supporting the assisting accounts manager, looking after subcontractor documents, payment and invoices, also ensuring our KPIs are met.
What can we offer you? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
Customer Service Advisor employer: Sunbelt Rentals UK & Ireland
Contact Detail:
Sunbelt Rentals UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your conversation skills! Role-play with a friend or in front of a mirror. Being able to start a conversation in an empty room is key, so let’s make sure you’re ready to shine!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and maybe even a referral to help you land that Customer Service Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome team at Sunbelt.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Remember, it’s not just about what you know, but who you are and how you connect with others.
Tailor Your Application: Make sure to customise your application for the Customer Service Advisor role. Highlight your experience in building relationships and getting things done, as these are key traits we’re looking for in our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to understand and relevant to the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Sunbelt Rentals UK & Ireland
✨Show Your People Skills
As a Customer Service Advisor, your ability to connect with people is key. During the interview, share examples of how you've built relationships in previous roles. Think about times when you’ve turned a challenging situation into a positive experience for a customer.
✨Know the Company Inside Out
Do your homework on the company and its services. Understand what they do and how they help their customers. This will not only impress the interviewer but also allow you to tailor your answers to show how you can contribute to their success.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss specific instances where you've tackled challenges or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your ability to get things done effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about team dynamics, KPIs, or what a typical day looks like for a Customer Service Advisor. It’s a great way to demonstrate your enthusiasm and curiosity.
