At a Glance
- Tasks: Engage with clients, manage orders, and enhance customer experiences in the Film & TV industry.
- Company: Join the UK's largest equipment rental provider in a dynamic FTSE100 company.
- Benefits: Flexible rewards, generous holiday allowance, life assurance, and a great pension scheme.
- Other info: Opportunity to build relationships and grow within a successful operational environment.
- Why this job: Make a real impact in a hands-on role while working in the exciting Film & TV sector.
- Qualifications: Strong customer service skills and a passion for the Film & TV industry.
The predicted salary is between 30000 - 40000 £ per year.
Are you the type of person who enjoys regularly interacting with clients, offering support with enquiries and wants to work in the Film & TV Industry? If so this could be the role for you. We’re looking for Client Liaisons with great customer service skills who thrive in a busy operational environment to join our team.
Your days will be spent communicating with Production, DOPs and crews on the telephone, via email and responding to website requests. You’ll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. You’ll enjoy thinking on your feet and using your initiative to ensure we deliver the very best experience for our clients and that we continue to improve our service.
This would be a fantastic opportunity for individuals with an interest in Film & TV, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
Client Contact employer: Sunbelt Rentals UK & Ireland
Join a dynamic and supportive team at the UK's largest equipment rental provider, where your role as a Client Contact will allow you to engage directly with clients in the vibrant Film & TV industry. We pride ourselves on our inclusive work culture that fosters personal growth and development, offering an industry-leading flexible rewards package, generous holiday allowance, and numerous employee recognition initiatives, ensuring you feel valued and motivated every day.
Contact Details:
Sunbelt Rentals UK & Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Contact
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and recent news in the Film & TV industry. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Network like a pro! Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. Building relationships can open doors and give you insider info about job opportunities.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of client interaction, hone your ability to articulate your thoughts clearly and confidently. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining our team. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Client Contact
Some tips for your application 🫡
Show Your Passion for Film & TV:Let us know why you're excited about the Film & TV industry! Share any relevant experiences or projects that highlight your enthusiasm. This will help us see how you fit into our team and culture.
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Contact role. Highlight your customer service skills and any experience you have in a busy operational environment. We want to see how you can contribute to our success!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sunbelt Rentals UK & Ireland
✨Know Your Stuff
Before the interview, make sure you research the company and its role in the Film & TV industry. Familiarise yourself with their services and recent projects. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you went above and beyond for a client or resolved a tricky situation. This will demonstrate your ability to manage the customer journey effectively.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This will help you respond more accurately and show that you value the interviewer’s input. Don’t hesitate to ask for clarification if you’re unsure about something.
✨Be Ready to Think on Your Feet
Expect some situational questions that require quick thinking. Prepare by practising how you would handle unexpected scenarios related to client interactions. This will highlight your initiative and problem-solving skills, which are crucial for this role.
