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For Companies At a Glance
- Tasks: Enhance customer relationships and maximise upselling opportunities through phone and email.
- Company: Leading equipment rental provider in Chesterfield, part of a successful FTSE100 company.
- Benefits: Competitive rewards package, generous holiday allowance, life assurance, and excellent pension scheme.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction and business growth.
- Qualifications: Background in customer service and strong communication skills.
- Other info: Opportunity to grow within a highly successful company.
The predicted salary is between 30000 - 42000 £ per year.
A leading equipment rental provider in Chesterfield is seeking a Customer Service Advisor to enhance customer relationships and maximize upselling opportunities. In this role, you will manage customer inquiries via phone and email, ensuring a best-in-class service experience.
Ideal candidates will have a background in customer service and strong communication skills.
Join a highly successful FTSE100 company offering a competitive rewards package, including generous holiday allowance, life assurance, and an excellent pension scheme.
Customer Success & Upsell Specialist in Chesterfield employer: Sunbelt Rentals UK & Ireland
Contact Detail:
Sunbelt Rentals UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success & Upsell Specialist in Chesterfield
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent achievements can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about enhancing customer relationships, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've successfully upsold or improved customer satisfaction in previous roles. This will demonstrate your ability to maximise opportunities and provide a best-in-class service experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our fantastic team at StudySmarter.
We think you need these skills to ace Customer Success & Upsell Specialist in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any upselling skills. We want to see how you can enhance customer relationships, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Success & Upsell Specialist role. Share specific examples of how you've provided best-in-class service in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sunbelt Rentals UK & Ireland
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Understand what makes a great customer experience and be ready to share examples from your past roles. This will show that you’re not just familiar with the theory but can apply it in real situations.
✨Prepare for Upselling Scenarios
Since upselling is a key part of this role, think about how you would approach it. Prepare a couple of scenarios where you successfully upsold a product or service. Be ready to discuss your thought process and the techniques you used to persuade the customer.
✨Practice Your Communication Skills
Strong communication is crucial for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and skills.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture. This will help you tailor your answers to align with what they’re looking for. Showing that you understand their mission and how you fit into it can really set you apart from other candidates.
