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For Companies At a Glance
- Tasks: Lead a busy Service Centre, ensuring targets are met and customer satisfaction is top-notch.
- Company: Join Sunbelt Rentals, the UK's largest equipment rental provider with a commitment to diversity and employee wellbeing.
- Benefits: Enjoy flexible rewards, generous holidays, life assurance, retail discounts, and a solid pension scheme.
- Why this job: Empower your career with award-winning training and a supportive culture that values your contributions.
- Qualifications: Experience in operations or branch management, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Be part of a leading company serving diverse sectors like construction, energy, and events.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a company that values your contribution and offers award-winning training opportunities? We believe in empowering our colleagues to develop skills, make decisions, and take on new responsibilities.
As Service Centre Manager, you will have operational responsibility for all areas of a busy Service Centre, driving the business forward to meet targets and ensure the highest standards of customer satisfaction.
You Will Be Responsible For
- Ensuring the Service Centre performs against targets and budgets, managing costs effectively
- Motivating employees to create a positive atmosphere and achieve their best
- Creating monthly management reports and managing P&L aspects
- Liaising with the Sales team to develop new sales opportunities and grow the business
- Ensuring work processes comply with Health and Safety guidelines
- Maintaining effective communication within the Service Centre
What We Offer
Joining a successful FTSE100 company, the UK\’s largest equipment rental provider, you\’ll benefit from a flexible rewards package including generous holiday allowance (with buy/sell options), life assurance, retail discounts, recognition awards, and a comprehensive pension scheme.
About You
We will support your success through training and development tailored to your needs. To be considered, you should have experience in a similar operations or branch management role and possess the following skills:
- Experience managing and motivating teams
- Excellent communication and collaboration skills
- Strong commercial and financial understanding
- Experience with P&L accounts and budgets
- Proficiency in Microsoft Office
- Good planning and organizational skills
- Self-motivated with a drive for high standards
- Knowledge of Health and Safety practices
- Full clean driving license
About Us
Sunbelt Rentals is a leader in equipment rentals across the UK, Ireland, US, and Canada, with operations in Europe. We serve various sectors including construction, industrial, energy, infrastructure, government, and events. We value our people and are committed to diversity, inclusion, and employee wellbeing, offering initiatives like mental health campaigns, helplines, counseling, and financial support.
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Service Centre Manager employer: Sunbelt Rentals UK & Ireland
Contact Detail:
Sunbelt Rentals UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Centre Manager
✨Tip Number 1
Familiarise yourself with the specific operations and challenges of a Service Centre. Research common issues faced in this role and think about how your experience can address them. This will help you demonstrate your understanding during any discussions.
✨Tip Number 2
Network with current or former employees of Sunbelt Rentals, if possible. They can provide insights into the company culture and expectations for the Service Centre Manager role, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss your experience with P&L management and team motivation in detail. Think of specific examples where you've successfully driven performance and improved customer satisfaction, as these are key aspects of the role.
✨Tip Number 4
Showcase your knowledge of Health and Safety practices relevant to the equipment rental industry. Being able to speak confidently about compliance and safety measures will set you apart as a candidate who prioritises both employee wellbeing and operational efficiency.
We think you need these skills to ace Service Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations or branch management. Focus on specific achievements that demonstrate your ability to manage teams, meet targets, and handle P&L responsibilities.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role of Service Centre Manager. Mention how your skills align with the company's values and your understanding of the importance of customer satisfaction and team motivation.
Highlight Relevant Skills: Emphasise your strong communication and collaboration skills, as well as your proficiency in Microsoft Office. Provide examples of how you've successfully managed budgets and motivated teams in previous roles.
Showcase Your Knowledge of Health and Safety: Since compliance with Health and Safety guidelines is crucial for this role, include any relevant certifications or experiences that demonstrate your commitment to maintaining a safe working environment.
How to prepare for a job interview at Sunbelt Rentals UK & Ireland
✨Showcase Your Leadership Skills
As a Service Centre Manager, you'll need to demonstrate your ability to motivate and manage teams. Prepare examples of how you've successfully led teams in the past, focusing on how you created a positive atmosphere and achieved targets.
✨Understand Financial Metrics
Since you'll be responsible for P&L aspects, brush up on your financial knowledge. Be ready to discuss how you've managed budgets and costs effectively in previous roles, and how you can apply that experience to meet the company's targets.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, and think about how you can demonstrate your collaboration with sales teams to develop new opportunities during the interview.
✨Familiarise Yourself with Health and Safety Practices
Given the importance of health and safety in this role, make sure you understand relevant guidelines. Be prepared to discuss how you've ensured compliance in previous positions and how you plan to maintain these standards in the Service Centre.
