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For Companies At a Glance
- Tasks: Delight customers and drive upsells through effective communication and relationship building.
- Company: Leading equipment rental provider in the UK with a focus on customer experience.
- Benefits: Flexible rewards package, generous holiday allowance, life assurance, and pension scheme.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Ideal opportunity for those looking to thrive in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading equipment rental provider in the UK is seeking a Customer Service Advisor to enhance customer experience through effective communication and relationship building. In this role, you will manage orders from inquiry to feedback while utilizing your customer service skills.
The company offers a competitive flexible rewards package including generous holiday allowance, life assurance, and a company pension scheme. If you're passionate about customer service and thrive in a dynamic environment, this could be an ideal opportunity.
Customer Service Advisor: Delight Customers & Drive Upsells in Chesterfield employer: Sunbelt Rentals UK & Ireland
Contact Detail:
Sunbelt Rentals UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor: Delight Customers & Drive Upsells in Chesterfield
✨Tip Number 1
Get to know the company! Research their values and mission so you can tailor your conversations. When you show genuine interest, it makes a huge difference in how they perceive you.
✨Tip Number 2
Practice your communication skills! Since this role is all about delighting customers, being able to articulate your thoughts clearly and confidently will set you apart. Try role-playing with a friend or family member.
✨Tip Number 3
Be ready to share examples! Think of specific situations where you've gone above and beyond for a customer. This shows that you not only understand customer service but also live it.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Advisor: Delight Customers & Drive Upsells in Chesterfield
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through! Share specific examples of how you've delighted customers in the past and how you can bring that same energy to our team.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your skills in effective communication and relationship building, as these are key to enhancing customer experience with us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points about managing orders and customer interactions stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our dynamic team!
How to prepare for a job interview at Sunbelt Rentals UK & Ireland
✨Know the Company Inside Out
Before your interview, do some homework on the equipment rental provider. Understand their services, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, effective communication is key. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your skills.
✨Demonstrate Relationship Building
Think about times when you've built strong relationships with customers or colleagues. Be ready to discuss how you approach relationship building and upselling. This will show that you understand the importance of customer loyalty and satisfaction in driving sales.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your enthusiasm for the role but also helps you assess if the company is the right fit for you.
