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- Tasks: Assist in workshop operations, ensuring smooth order processing and exceptional customer service.
- Company: Join Sunbelt Rentals, a leader in equipment rentals across the UK and beyond.
- Benefits: Enjoy health support, employee assistance, and potential for career growth.
- Why this job: Be part of a dynamic team making a real impact in the rental industry.
- Qualifications: Experience in a similar role and excellent communication skills are essential.
- Other info: Embrace a culture of diversity, inclusion, and wellbeing at Sunbelt Rentals.
The predicted salary is between 24000 - 36000 £ per year.
A fantastic opportunity has arisen for a Workshop Assistant to join our team at Sunbelt Rentals UK. It’s our vision to own the future of rentals and our mission to deliver a world‑class experience. As a Workshop Assistant in our business, you’ll help us to deliver exceptional customer experiences and live up to our values, setting an unrivaled standard for the industry.
Responsibilities:
- Converting new hire orders to hire contracts by picking, checking and packing items prior to dispatch using a variety of shipping methods.
- Preparation of pre‑hire documentation including hire contracts and printing of pre‑published instruction manuals.
- Preparation of courier waybills and manifests to complete the required shipping documentation.
- Initial inspection of returned goods to check for damages or missing items.
- Cleaning of product before and after hire.
- Loading and unloading vans.
- Maintaining stock levels of spares and accessories.
- Handling goods inwards for the building and distributing material to the relevant department.
- Providing support and assistance to staff and customers in order to provide excellent customer service in a business‑to‑business environment.
- Use of dedicated hire software and scheduling packages.
- Occasional deliveries of urgent orders (via company van).
- Ensure good housekeeping in all work areas to ensure that the company health, safety, quality and environmental policies and processes are adhered to.
Qualifications:
- To be successful in this role you will likely be in a similar position or have relevant transferable experience.
- A history of equipment rental or construction industry is preferable.
- You will be comfortable working under pressure and to tight deadlines whilst still maintaining a professional and approachable manner.
- You will enjoy working as part of a team and have excellent communication skills.
- Experience within a similar position.
- Experience of maintaining relevant equipment in a workshop environment.
- Ability to communicate effectively with all levels.
- Excellent customer service skills.
- Full clean Driving Licence.
About Sunbelt Rentals:
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.
Our Values:
Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team‑mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.
Health, Safety and Wellbeing:
Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first‑aider programme. You’ll also be able to access a 24‑7 employee assistance helpline, counselling services and financial wellbeing support. Other benefits will depend on your job role and may include company car and private medical insurance.
Workshop Assistant employer: SUNBELT RENTALS LIMITED
Contact Detail:
SUNBELT RENTALS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sunbelt Rentals. Understand their values and mission, and think about how you can contribute to their vision of delivering a world-class experience.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that showcase your skills and how you handle pressure.
✨Tip Number 3
Dress the part! Make sure you look professional and presentable for your interview. First impressions matter, and showing that you care about your appearance reflects your commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Workshop Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Assistant role. Highlight any relevant experience in equipment rental or the construction industry, and don’t forget to showcase your customer service skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Sunbelt Rentals. Mention specific responsibilities from the job description that excite you.
Show Off Your Team Spirit: We love team players! In your application, share examples of how you've worked well in a team before. This will show us that you can contribute to our collaborative environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at SUNBELT RENTALS LIMITED
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Workshop Assistant. Familiarise yourself with tasks like preparing hire contracts and inspecting returned goods. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle pressure and maintain professionalism, especially in a busy environment.
✨Demonstrate Team Spirit
Sunbelt Rentals values teamwork, so be prepared to talk about your experience working in a team setting. Share stories that highlight your ability to collaborate effectively and support your colleagues, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
