Sunbelt Rentals Limited is seeking a Hire Controller to manage the customer journey from enquiry to post-hire feedback. You will deliver a best-in-class service, upsell where appropriate, and build strong relationships with major customers onsite.
The role emphasizes product knowledge, proactive problem-solving, and a hands-on, operational approach to daily tasks within a market-leading equipment rental business.
#J-18808-Ljbffr
Customer Experience & Upsell Specialist in Stowmarket employer: Sunbelt Rentals Limited
At Sunbelt Rentals, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Lead Business Analyst, you'll not only have the opportunity to shape our business analysis practices but also benefit from comprehensive support for your professional growth, including mentorship and access to mental health resources. Our commitment to diversity, inclusion, and employee wellbeing ensures that you will thrive in a supportive environment while contributing to meaningful digital transformations across various sectors.