At a Glance
- Tasks: Deliver exceptional service and maximise upselling opportunities throughout the customer journey.
- Company: Sunbelt Rentals Limited, a leader in the rental industry with a focus on customer experience.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Fast-paced environment with plenty of room for personal growth.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 23400 - 28600 £ per year.
Sunbelt Rentals Limited in Maidstone, United Kingdom, is seeking a Hire Controller to deliver a best-in-class service, maximise upselling opportunities, and oversee the customer journey from enquiry to post-hire feedback.
You will handle customer contacts by phone, email, and website requests, build relationships with regular customers, and use product knowledge to provide accurate information and a smooth hire experience.
Client Experience & Upsell Specialist in Maidstone employer: Sunbelt Rentals Limited
At Sunbelt Rentals, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Lead Business Analyst, you'll not only have the opportunity to shape our business analysis practices but also benefit from comprehensive support for your professional growth, including mentorship and access to mental health resources. Our commitment to diversity, inclusion, and employee wellbeing ensures that you will thrive in a supportive environment while contributing to meaningful digital transformations across various sectors.
