Sunbelt Rentals Limited is recruiting a Hire Controller in the UK to deliver a best-in-class customer service experience at the depot. You will greet customers, handle enquiries face-to-face, on the phone and by email, and manage orders from enquiry to post-hire feedback.
You will use product knowledge to maximise upselling opportunities and build relationships with regular customers, while maintaining accuracy in a fast-paced, operation-driven environment.
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Hire Controller - Customer Success & Upsell Specialist employer: Sunbelt Rentals Limited
At Sunbelt Rentals, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Lead Business Analyst, you'll not only have the opportunity to shape our business analysis practices but also benefit from comprehensive support for your professional growth, including mentorship and access to mental health resources. Our commitment to diversity, inclusion, and employee wellbeing ensures that you will thrive in a supportive environment while contributing to meaningful digital transformations across various sectors.
