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- Tasks: Lead a busy Service Centre, driving performance and ensuring top-notch customer satisfaction.
- Company: Join Sunbelt Rentals, the UK's largest equipment rental provider with a focus on people.
- Benefits: Enjoy generous holidays, life assurance, discounts, and a great pension scheme.
- Why this job: Empower your team, develop your skills, and make a real impact in a supportive environment.
- Qualifications: Experience in operations management, strong communication, and financial acumen required.
- Other info: Be part of a diverse team that values your wellbeing and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities. As Service Centre Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved.
Responsibilities
- Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs.
- Consistently motivating employees, as this has a direct impact on atmosphere and general feel good factor; to an effect that you get the best from the team.
- Creating management reports on a monthly basis, dealing with all aspects of P&L.
- Liaising with the Sales team in order to develop new sales opportunities and grow the business.
- Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines.
- Ensuring there is effective and clear communication to all employees within the Service Centre.
If you join the team we will provide you with everything you need and ensure you are equipped for success. We will talk to you about your training and personal development needs and what you would like to do to further your career and support your future aspirations.
Qualifications
- Previous experience in a similar operations/branch management role.
- Experience in managing people, motivating and developing others to achieve both success individually and as a group.
- Excellent communication and collaboration skills.
- Ability to demonstrate commercial and financial acumen.
- Ability to understand and work with P&L accounts and budgets.
- Computer literate, with a working knowledge of Microsoft Office.
- Good planning and organisation skills.
- Self-motivated with the drive to succeed and to high quality standards.
- Good understanding and experience of managing Health and Safety practices at work.
- Full clean driving licence.
About the Company
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they are our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We are raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You will also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.
What we offer
You will be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
Service Centre Manager in City of Westminster employer: SUNBELT RENTALS LIMITED
Contact Detail:
SUNBELT RENTALS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Centre Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Centre Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Show them that you understand their mission and how you can contribute to their success. Tailor your answers to highlight your experience in managing teams and driving customer satisfaction.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your interest in being part of their team.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We want to see your application and get to know you better. Plus, it’s the easiest way to stay updated on your application status and any upcoming opportunities.
We think you need these skills to ace Service Centre Manager in City of Westminster
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience in operations or branch management. We want to see how you've motivated teams and driven success in similar roles, so don’t hold back!
Tailor Your Application: Take a moment to tailor your application to the Service Centre Manager role. Use keywords from the job description to show us you understand what we're looking for and how you fit the bill.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so get to the point while showcasing your skills and achievements.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the info you need about the role and our company!
How to prepare for a job interview at SUNBELT RENTALS LIMITED
✨Know Your Numbers
Before the interview, brush up on your understanding of P&L accounts and budgets. Be ready to discuss how you've managed costs and driven performance in previous roles. This will show that you can handle the financial aspects of the Service Centre Manager position.
✨Showcase Your Leadership Style
Think about specific examples where you've motivated and developed your team. Prepare to share stories that highlight your ability to create a positive atmosphere and get the best out of your colleagues. This is crucial for the role, so make it personal and impactful.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about their communication strategies within the team, showing that you value collaboration.
✨Health and Safety Know-How
Familiarise yourself with health and safety practices relevant to the industry. Be prepared to discuss how you've ensured compliance in past roles. This will demonstrate your commitment to maintaining a safe working environment, which is a top priority for the company.
