Sunbelt Rentals Limited, the UK's largest equipment rental provider and a FTSE100 company, is seeking a Customer Service Advisor. You will be the first point of contact, welcoming customers at the depot and delivering a best-in-class service while using product knowledge to maximise upselling opportunities.
Build relationships and own the customer journey from enquiry to post-hire feedback. You will communicate face-to-face, on the phone, via email and online requests, liaising with suppliers,
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Customer Success & Equipment Hire Advisor in Birmingham employer: Sunbelt Rentals Limited
At Sunbelt Rentals, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Lead Business Analyst, you'll not only have the opportunity to shape our business analysis practices but also benefit from comprehensive support for your professional growth, including mentorship and access to mental health resources. Our commitment to diversity, inclusion, and employee wellbeing ensures that you will thrive in a supportive environment while contributing to meaningful digital transformations across various sectors.