Sunbelt Rentals is seeking a Customer Success Team Leader to head a frontline team in Warrington. This office-based role focuses on coaching, performance management, and delivering a consistent, high-quality customer experience from enquiry to delivery completion.
You will use data and dashboards to drive improvement, acting as escalation point for service issues and collaborating with depots, logistics and operations to resolve problems quickly.
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Customer Success Team Leader | Drive Service Excellence in Warrington employer: Sunbelt Rentals Careers
At Sunbelt Rentals, we pride ourselves on being an employer of choice, offering a dynamic work environment where your contributions truly matter. As a Hire Controller, you'll benefit from our industry-leading flexible rewards package, generous holiday allowance, and a strong commitment to your personal development and career growth. Join us in a collaborative culture that values every team member and fosters continuous improvement, all while being part of the UK's largest equipment rental provider.