Sunbelt Rentals in Warrington is seeking a Customer Success Team Leader to guide a frontline team in delivering a consistent customer experience from enquiry through delivery. The role is office-based with no hybrid arrangement, requiring hands-on leadership and a focus on performance metrics.
You will mentor staff, manage escalations with depots and logistics, and drive improvements using data, dashboards, and CRM tools to ensure service excellence across all touchpoints.
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Customer Success Team Lead: Coach & Deliver Excellence in Warrington employer: Sunbelt Rentals Careers
At Sunbelt Rentals, we pride ourselves on being an employer of choice, offering a dynamic work environment where your contributions truly matter. As a Hire Controller, you'll benefit from our industry-leading flexible rewards package, generous holiday allowance, and a strong commitment to your personal development and career growth. Join us in a collaborative culture that values every team member and fosters continuous improvement, all while being part of the UK's largest equipment rental provider.
