At a Glance
- Tasks: Assist with issuing safety equipment and perform basic inspections and repairs.
- Company: Join the UK's largest equipment rental provider, Sunbelt Rentals.
- Benefits: Flexible rewards package, generous holiday allowance, and employee recognition awards.
- Other info: Work weekends with opportunities for travel across the UK.
- Why this job: Gain hands-on experience in a dynamic environment while making a real impact.
- Qualifications: Great communication skills and a flexible approach; driving licence required.
The predicted salary is between 12 - 15 £ per hour.
About The Role
Sunbelt Rentals Safety & Communication Support team provides safety critical equipment to the Rail industry and we are seeking a team of Technical Support Assistants on a casual basis which would suit any individual looking for casual work or additional weekend work. As part of the role, you will be responsible for the issuing of equipment and undertaking basic pre-hire inspections and repairs to safety equipment onsite in the Company Communications Bus. Whilst representing the Sunbelt Brand on site, you’ll be enthusiastic and a great communicator to deliver a best-in-class service to our customers. The role is dynamic and may require other support functions. Please note that due to the scheduled rail works most shifts will fall over a weekend and would be day and night shifts with the ability to travel extensively across the UK.
What can we offer you in return?
You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
About You
If you are successful, we will provide you with a full company induction including full training. You will be a great communicator. A flexible and adaptable approach, you’ll enjoy a varied workday in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy. Commitment to delivering high standards. A driving licence is essential due to site locations. Having a Class C licence is desirable. You must be available to work a minimum of two shifts per month.
About Us
Why Sunbelt? Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to be an employer of choice, this makes Sunbelt Rentals an ideal destination for your next career move. We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background. Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.
Technical Support Assistant in Thrapston employer: Sunbelt Rentals Careers
Sunbelt Rentals is an excellent employer, offering a dynamic work environment where flexibility and adaptability are valued. As part of the UK's largest equipment rental provider, employees benefit from an industry-leading rewards package, generous holiday allowances, and comprehensive training, all while contributing to meaningful projects across various sectors. With a commitment to inclusivity and employee recognition, Sunbelt Rentals fosters a supportive culture that encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Assistant in Thrapston
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Sunbelt Rentals Careers and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Sunbelt Rentals Careers and let us see your personality shine through!
We think you need these skills to ace Technical Support Assistant in Thrapston
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Sunbelt Rentals Careers.
Get Familiar with Our Brand:Before applying, take some time to learn about Sunbelt Rentals Careers and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Sunbelt Rentals Careers
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Sunbelt Rentals Careers.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Sunbelt Rentals Careers will surely appreciate.
