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For Companies At a Glance
- Tasks: Deliver training and technical support while collaborating with customers and internal teams.
- Company: Join Sunbelt Rentals, the UK's leading equipment rental provider.
- Benefits: Flexible rewards, generous holiday allowance, life assurance, and a great pension scheme.
- Why this job: Empower customers with your expertise and make a real impact in a dynamic team.
- Qualifications: Experience in Engineering or Surveying, with knowledge of Total Stations and GNSS.
- Other info: Diverse and inclusive culture with strong focus on employee wellbeing and development.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Are you ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities.
We now have a fantastic Technical Support and Training opportunity within the Survey division. Your principle accountabilities will be:
- Deliver training courses at customer sites or at one of our nationwide Survey Training Centres.
- Plan, prepare and tailor training content based on customer needs and equipment requirements.
- Work confidently with multiple manufacturers including Leica, Trimble, and Topcon.
- Provide Technical Support remotely and on site, using strong problem-solving skills to ensure customer satisfaction.
- Support the Sales Team by providing technical expertise during customer demonstrations, product evaluations, and pre-sales discussions.
- Assist with generating and qualifying leads through technical conversations, customer visits, and product demos.
- Prepare technical documentation, equipment specifications, and solution proposals to support sales activities.
- Attend industry exhibitions, trade shows, and Demo Days, representing the company and supporting sales engagement.
- Collaborate closely with internal teams to share market feedback, customer insights, and product performance information.
- Act as a key part of a dynamic team and contribute actively in team meetings.
- Be willing to travel and stay away from home when required.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
About You
If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations. To succeed in this role you will bring the following skill-set and behaviours:
- Experience in either Engineering or Surveying fields.
- Experience with Total Stations, GNSS and Levelling & Utility Surveying.
- Experience in one of the following manufacturers' equipment: Leica, Trimble or Topcon.
- Experience in Laser Scanning (Optional).
- Experience with Machine Control (Optional).
- Experience with Cats & Genny’s & GPR (Optional).
- Effective planning and organising skills with strong attention to detail and close adherence to Company standards and procedures.
- Ability to communicate at all levels.
- Excellent customer service skills.
- Ability to work alone or as part of a team.
About Us
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.
Technical Support and Training employer: Sunbelt Rentals Careers
Contact Detail:
Sunbelt Rentals Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support and Training
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show that you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your technical skills! Since this role involves working with equipment like Total Stations and GNSS, make sure you’re comfortable discussing these topics. Brush up on your knowledge so you can impress during interviews.
✨Tip Number 3
Network like a pro! Attend industry events or trade shows where the company might be present. This is a great way to meet potential colleagues and get your name out there. Plus, it shows your enthusiasm for the field!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Support and Training
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Engineering or Surveying. We want to see how your skills align with the Technical Support and Training role, so don’t hold back on showcasing your relevant expertise!
Show Off Your Problem-Solving Skills: Since this role involves providing technical support, it’s crucial to demonstrate your strong problem-solving abilities. Share specific examples of challenges you've faced and how you resolved them – we love a good success story!
Highlight Your Customer Service Experience: Customer satisfaction is key for us, so make sure to emphasise any previous roles where you’ve provided excellent customer service. We’re looking for candidates who can communicate effectively and build strong relationships with clients.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sunbelt Rentals Careers
✨Know Your Equipment
Make sure you’re familiar with the equipment mentioned in the job description, like Leica, Trimble, and Topcon. Brush up on their features and functionalities so you can confidently discuss them during the interview.
✨Tailor Your Training Approach
Since the role involves delivering training, think about how you would tailor your training content to meet different customer needs. Prepare examples of how you've adapted training in the past to show your flexibility and understanding of diverse learning styles.
✨Showcase Problem-Solving Skills
Be ready to share specific examples of how you've tackled technical issues in the past. Highlight your problem-solving process and how it led to customer satisfaction, as this is crucial for the Technical Support aspect of the role.
✨Engage with Team Dynamics
Demonstrate your ability to work within a team by discussing past experiences where collaboration was key. Mention how you’ve contributed to team meetings or projects, as this shows you’re a team player who values input from others.
