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For Companies At a Glance
- Tasks: Lead a busy Service Centre, ensuring targets and customer satisfaction are met.
- Company: Join Sunbelt Rentals, the UK's largest equipment rental provider with a global presence.
- Benefits: Enjoy flexible rewards, generous holidays, life assurance, and a great pension scheme.
- Why this job: Empower your career with award-winning training and a supportive team culture.
- Qualifications: Experience in operations management, strong communication skills, and financial acumen required.
- Other info: Access mental health support and a 24-7 helpline for employee wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities.
As Service Centre Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved.
You will be responsible for:
- Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs
- Consistently motivating employees, as this has a direct impact on atmosphere and general feel good factor; to an affect that you get the best from the team
- Creating management reports on a monthly basis, dealing with all aspects of P&L
- Liaising with the Sales team in order to develop new sales opportunities and grow the business
- Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines
- Ensuring there is effective and clear communication to all employees within the Service Centre
What can we offer you in return?You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider.We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
About You
If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.
To be considered for the Service Centre Manager role, we’re looking for someone who has previous experience in an similar operations/branch management role and can bring thefollowing skill-set:
- Experience in managing people, motivating and developing others to achieve both success individually and as a group
- Excellent communication and collaboration skills
- Ability to demonstrate commercial and financial acumen
- Ability to understand and work with P&L accounts and budgets
- Computer literate, with a working knowledge of Microsoft Office
- Good planning and organisation skills
- Self-motivated with the drive to succeed and to high quality standards
- Good understanding and experience of managing Health and Safety practices at work
- Full clean driving licence
About Us
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada – as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.
Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.
Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.Other benefits will depend on your job role and may include company car and private medical insurance.
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Service Centre Manager employer: Sunbelt Rentals Careers
Contact Detail:
Sunbelt Rentals Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Centre Manager
✨Tip Number 1
Familiarise yourself with the company's values and culture. Understanding what Sunbelt Rentals stands for will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your ability to manage teams and drive performance. Highlight instances where you've motivated employees or improved customer satisfaction, as these are key aspects of the Service Centre Manager role.
✨Tip Number 3
Brush up on your knowledge of P&L accounts and budgeting. Being able to discuss financial acumen confidently will set you apart, as this is crucial for managing the Service Centre effectively.
✨Tip Number 4
Network with current or former employees of Sunbelt Rentals if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Service Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations or branch management. Emphasise your skills in managing people, motivating teams, and achieving targets, as these are crucial for the Service Centre Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in previous positions.
Highlight Relevant Skills: In your application, clearly outline your experience with P&L accounts, budgeting, and health and safety practices. These skills are essential for the position and should be prominently featured.
Showcase Your Leadership Style: Demonstrate your leadership style in your application. Discuss how you motivate and develop your team, and provide examples of how you've fostered a positive work environment in past roles.
How to prepare for a job interview at Sunbelt Rentals Careers
✨Showcase Your Leadership Skills
As a Service Centre Manager, you'll need to demonstrate your ability to motivate and develop a team. Prepare examples of how you've successfully led teams in the past, focusing on specific outcomes and improvements.
✨Understand Financial Metrics
Familiarise yourself with P&L accounts and budgets, as these are crucial for the role. Be ready to discuss how you've managed costs and driven profitability in previous positions.
✨Emphasise Communication Abilities
Effective communication is key in this role. Think of instances where you've successfully liaised with different departments or stakeholders to achieve a common goal, and be prepared to share these stories.
✨Demonstrate Health and Safety Knowledge
Given the importance of health and safety in the role, brush up on relevant guidelines and regulations. Be prepared to discuss how you've implemented safety practices in your previous roles.
