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- Tasks: Deliver engaging training and provide top-notch technical support to customers.
- Company: Join Sunbelt Rentals, the UK's leading equipment rental provider.
- Benefits: Enjoy flexible rewards, generous holidays, and a great pension scheme.
- Why this job: Make a real impact while working with cutting-edge technology and diverse teams.
- Qualifications: Experience in Engineering or Surveying, with knowledge of key equipment brands.
- Other info: Be part of a dynamic team with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Deliver training courses at customer sites or at one of our nationwide Survey Training Centres. Plan, prepare and tailor training content based on customer needs and equipment requirements. Work confidently with multiple manufacturers including Leica, Trimble, and Topcon. Provide Technical Support remotely and on site, using strong problem‑solving skills to ensure customer satisfaction. Support the Sales Team by providing technical expertise during customer demonstrations, product evaluations, and pre‑sales discussions. Assist with generating and qualifying leads through technical conversations, customer visits, and product demos. Prepare technical documentation, equipment specifications, and solution proposals to support sales activities. Attend industry exhibitions, trade shows, and Demo Days, representing the company and supporting sales engagement. Collaborate closely with internal teams to share market feedback, customer insights, and product performance information. Act as a key part of a dynamic team and contribute actively in team meetings. Be willing to travel and stay away from home when required.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
About You: If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations. To succeed in this role you will bring the following skill‑set and behaviours:
- Experience in either Engineering or Surveying fields.
- Experience with Total Stations, GNSS and Levelling & Utility Surveying.
- Experience in one of the following manufacturers' equipment: Leica, Trimble or Topcon.
- Experience in Laser Scanning (Optional).
- Experience with Machine Control (Optional).
- Experience with Cats & Genny’s & GPR (Optional).
- Effective planning and organising skills with strong attention to detail and close adherence to Company standards and procedures.
- Ability to communicate at all levels.
- Excellent customer service skills.
- Ability to work alone or as part of a team.
About Us: Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team‑mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first‑aider programme. You’ll also be able to access a 24‑7 employee assistance helpline, counselling services and financial wellbeing support.
Technical Support and Training in Livingston employer: Sunbelt Rentals Careers
Contact Detail:
Sunbelt Rentals Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support and Training in Livingston
✨Tip Number 1
Get to know the company inside out! Research Sunbelt Rentals and understand their values, services, and the equipment they offer. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Attend industry exhibitions, trade shows, and Demo Days where Sunbelt Rentals is present. This is a great way to meet potential colleagues and get a feel for the company culture while showcasing your enthusiasm and expertise.
✨Tip Number 3
Practice your technical skills! Brush up on your knowledge of Total Stations, GNSS, and the specific equipment mentioned in the job description. Being able to discuss these confidently will set you apart during interviews and demonstrate your readiness for the role.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email to express your appreciation for the opportunity. This keeps you fresh in their minds and shows your professionalism and eagerness to join the team.
We think you need these skills to ace Technical Support and Training in Livingston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with the specific equipment mentioned, like Leica, Trimble, or Topcon. We want to see how your skills align with our needs!
Show Off Your Problem-Solving Skills: In your application, share examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet and provide excellent customer support.
Highlight Teamwork and Communication: Since collaboration is key for us, mention any experiences where you’ve worked as part of a team or communicated effectively with customers. This will show us you’re a great fit for our dynamic environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at Sunbelt Rentals Careers
✨Know Your Equipment
Familiarise yourself with the specific equipment mentioned in the job description, like Leica, Trimble, and Topcon. Be ready to discuss your experience with these tools and how you've used them in past roles. This shows you’re not just a fit for the role but also passionate about the technology.
✨Tailor Your Training Approach
Since the role involves delivering training courses, think about how you would tailor your training content based on customer needs. Prepare examples of how you've adapted training in the past to meet different requirements. This will demonstrate your flexibility and understanding of customer satisfaction.
✨Showcase Problem-Solving Skills
Prepare to discuss specific instances where you've solved technical issues, either remotely or on-site. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your problem-solving skills and ability to ensure customer satisfaction.
✨Engage with the Sales Team
Since you'll be supporting the sales team, think about how you can contribute during customer demonstrations and product evaluations. Be ready to share ideas on how technical expertise can enhance sales efforts. This shows you’re a team player and understand the bigger picture.