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- Tasks: Provide top-notch customer support and manage orders from start to finish.
- Company: Leading equipment rental provider in the UK with a focus on employee wellbeing.
- Benefits: Comprehensive rewards package and a supportive work environment.
- Why this job: Join a dynamic team and build strong relationships with clients.
- Qualifications: Proven customer service experience and exceptional communication skills.
- Other info: Opportunity for continuous improvement and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading equipment rental provider in the UK is seeking a Customer Service Advisor. The successful candidate will be responsible for providing excellent customer support, managing orders from initial inquiries to post-hire feedback, and building strong relationships with clients.
This role requires proven customer service experience, exceptional communication skills, and a commitment to continuous improvement. Join a dynamic team with a focus on employee wellbeing and a comprehensive rewards package.
Customer Service & Upsell Specialist in Leeds employer: Sunbelt Rentals Careers
Contact Detail:
Sunbelt Rentals Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Upsell Specialist in Leeds
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and how they treat their customers can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and eager to learn more about the role and the company culture, which is super important for a Customer Service & Upsell Specialist.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to joining a dynamic team focused on employee wellbeing.
We think you need these skills to ace Customer Service & Upsell Specialist in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled inquiries and built relationships with clients in the past!
Communicate Clearly: Your written communication skills are key for this role. Keep your application clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Emphasise Continuous Improvement: We love candidates who are committed to learning and growing. Share examples of how you’ve improved processes or your own skills in previous roles to show us your dedication.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Sunbelt Rentals Careers
✨Know the Company Inside Out
Before your interview, do some homework on the equipment rental provider. Understand their services, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your capability to excel in the role of Customer Service Advisor.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This shows respect and allows you to provide more relevant answers. You can even paraphrase the question back to the interviewer to confirm your understanding before responding.
✨Emphasise Continuous Improvement
Since the company values continuous improvement, be ready to discuss how you’ve sought feedback in previous roles and implemented changes based on that feedback. This will align with their commitment to enhancing customer experiences and show that you’re proactive about personal growth.
