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- Tasks: Support the rental desk with effective office administration and customer communication.
- Company: Join the UK's largest equipment rental provider, a successful FTSE100 company.
- Benefits: Generous holiday allowance, life assurance, retail discounts, and a great pension scheme.
- Other info: Flexible training opportunities and a supportive team culture await you.
- Why this job: Make a real impact in a hands-on, service-focused environment while developing your career.
- Qualifications: Exceptional customer service skills and strong IT proficiency, especially in MS Office.
The predicted salary is between 25000 - 32000 £ per year.
We are currently looking for an administrator to join the team. Primarily working on the hire desk, you will be tasked with supporting the rental desk operation by providing an effective and efficient office administration service that complies with company policies. The role will be providing administrative support to the business by undertaking a wide range of activities involving the maintenance of key business systems and processes.
You will be responsible for:
- Communicating with customers on the telephone, via email and responding to website requests.
- Managing an order from enquiry to post-hire feedback.
- Controlling customer repair administration.
- Collating breakdown information.
- Raising Purchase Orders for Workshop/Office.
- Assisting with the Hire Desk duties.
This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an industry-leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.
To succeed as an Administrator you will bring the following skill-set and behaviours:
- Prior experience in a role where you can demonstrate exceptional customer service skills.
- Able to work as part of a team, supporting colleagues.
- Flexible and self-motivated, you’ll take the initiative and be keen to embrace new training opportunities.
- Great communication skills – both verbal and written.
- Effective administration, planning and organisation skills with strong attention to detail and accuracy.
- Good IT/Computer skills. MS Office including Excel and Outlook.
Workshop Administrator in Kent employer: Sunbelt Rentals Careers
Contact Detail:
Sunbelt Rentals Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Administrator in Kent
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers a lot, try role-playing different scenarios with friends or family. This will boost your confidence and help you handle real-life situations smoothly.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Be proactive during the interview! Prepare questions that show your enthusiasm for the role and the company. This not only demonstrates your interest but also helps you assess if it's the right fit for you.
We think you need these skills to ace Workshop Administrator in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how your background fits with what we’re looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Workshop Administrator role and how your previous experiences have prepared you for this position. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your ability to convey information clearly and effectively. We appreciate good grammar and a well-structured format, so take your time to polish it up!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Sunbelt Rentals Careers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Workshop Administrator role. Familiarise yourself with the key responsibilities like managing customer communications and handling order processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since exceptional customer service is crucial for this role, prepare examples from your past experiences where you've excelled in this area. Think about specific situations where you resolved issues or went above and beyond for a customer. This will highlight your suitability for the job.
✨Brush Up on Your IT Skills
As the role requires good IT skills, especially in MS Office, be ready to discuss your proficiency with these tools. If you have experience with Excel or Outlook, consider preparing a few examples of how you've used them effectively in previous roles. This will show that you're capable of handling the administrative tasks required.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some insightful questions to ask your interviewers. You might want to inquire about the team dynamics, training opportunities, or what a typical day looks like for a Workshop Administrator. This not only shows your interest but also helps you gauge if the company is the right fit for you.