Hire Controller: Customer Service & Order Specialist

Hire Controller: Customer Service & Order Specialist

Full-Time 24300 - 29700 Β£ / year (est.) No working from home possible
Sunbelt Rentals Careers

At a Glance

  • Tasks: Handle customer enquiries and manage orders from start to finish.
  • Company: Join Sunbelt Rentals, a leader in the rental industry.
  • Benefits: Enjoy competitive pay, great team culture, and career growth.
  • Other info: Dynamic work environment with opportunities for personal development.
  • Why this job: Make a difference by providing top-notch customer service and building relationships.
  • Qualifications: Strong communication skills and a passion for helping customers.

The predicted salary is between 24300 - 29700 Β£ per year.

Sunbelt Rentals is seeking a Customer Service Advisor to join our team in Belfast.

You will be responsible for handling customer enquiries by phone, email and website requests, managing orders from enquiry to post-hire feedback, and building lasting relationships with customers.

You will use product knowledge to maximise upsell opportunities, deliver a best-in-class service, and collaborate with colleagues to improve processes.

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Hire Controller: Customer Service & Order Specialist employer: Sunbelt Rentals Careers

Sunbelt Rentals is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a focus on quality improvement and operational excellence, employees benefit from a competitive rewards package, including generous annual holidays and a robust pension scheme, all while working in the beautiful region of Scotland.

Sunbelt Rentals Careers

Contact Details:

Sunbelt Rentals Careers Recruitment Team

We think you need these skills to ace Hire Controller: Customer Service & Order Specialist

Customer Service Skills
Communication Skills
Order Management
Product Knowledge
Upselling Techniques
Relationship Building
Process Improvement