Customer Experience Advisor: Upsell & Service in Dundee
Customer Experience Advisor: Upsell & Service

Customer Experience Advisor: Upsell & Service in Dundee

Dundee Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional service and manage customer orders while building strong client relationships.
  • Company: Leading equipment rental provider in Scotland with a focus on customer satisfaction.
  • Benefits: Flexible rewards package, generous holiday allowances, and personal development support.
  • Why this job: Make a significant impact in a dynamic and operational environment.
  • Qualifications: Proven customer service experience and excellent communication skills.
  • Other info: Great opportunity for growth and development in your career.

The predicted salary is between 30000 - 42000 £ per year.

A leading equipment rental provider in Scotland is seeking a Customer Service Advisor to join their team. The role involves delivering exceptional service, managing customer orders, and building relationships with clients.

Ideal candidates should possess proven customer service experience and excellent communication skills.

The company offers a flexible rewards package, generous holiday allowances, and support for personal development. This position provides a great opportunity to make a significant impact in a highly operational environment.

Customer Experience Advisor: Upsell & Service in Dundee employer: Sunbelt Rentals Careers

As a leading equipment rental provider in Scotland, we pride ourselves on fostering a dynamic work culture that values exceptional customer service and personal growth. Our flexible rewards package, generous holiday allowances, and commitment to employee development make us an excellent employer for those looking to thrive in a supportive environment while making a meaningful impact.
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Contact Detail:

Sunbelt Rentals Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Experience Advisor: Upsell & Service in Dundee

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Practice your pitch! When you get that interview, be ready to showcase your customer service skills and how you can enhance the client experience. We want to hear about your past successes and how you can bring that magic to our team.

✨Tip Number 3

Research the company! Understand their values, services, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us and ready to dive into the role of Customer Experience Advisor.

We think you need these skills to ace Customer Experience Advisor: Upsell & Service in Dundee

Customer Service Experience
Communication Skills
Relationship Building
Order Management
Operational Skills
Problem-Solving Skills
Flexibility
Personal Development Support

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've made a difference in previous roles, so don’t hold back on those achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Experience Advisor role. Share specific examples of how you've built relationships with clients in the past.

Show Your Passion: Let us know why you're excited about this opportunity! We love candidates who are genuinely interested in making an impact in customer service, so share your enthusiasm in your application.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Sunbelt Rentals Careers

✨Know the Company Inside Out

Before your interview, take some time to research the equipment rental provider. Understand their services, values, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Prepare specific examples from your past experiences where you've delivered exceptional customer service. Think about situations where you resolved issues or upsold products effectively. This will demonstrate your ability to manage customer orders and build relationships, which is key for this role.

✨Practice Your Communication Skills

Since excellent communication is crucial for a Customer Experience Advisor, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and skills.

✨Ask Insightful Questions

At the end of the interview, be ready to ask questions that show your interest in the company and the role. Inquire about their approach to customer service or how they support personal development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Customer Experience Advisor: Upsell & Service in Dundee
Sunbelt Rentals Careers
Location: Dundee

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