Sunbelt Rentals is seeking a Customer Service Advisor to deliver best-in-class service, using product knowledge to help customers and maximise upselling opportunities. You will handle calls, emails, and online requests, own the customer journey from enquiry to post-hire feedback, and build strong relationships with regular customers.
This role suits someone with prior customer service experience who thrives in a fast-paced, operational environment and enjoys using initiative.
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Customer Service Advisor - Upsell & Relationship Specialist employer: Sunbelt Rentals Careers
At Sunbelt Rentals, we pride ourselves on being an employer of choice, offering a dynamic work environment where your contributions truly matter. As a Hire Controller, you'll benefit from our industry-leading flexible rewards package, generous holiday allowance, and a strong commitment to your personal development and career growth. Join us in a collaborative culture that values every team member and fosters continuous improvement, all while being part of the UK's largest equipment rental provider.