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For Companies At a Glance
- Tasks: Support operations by managing suppliers, resolving queries, and ensuring smooth daily activities.
- Company: Join Sunbelt Rentals, the UK's largest equipment rental provider with a strong team culture.
- Benefits: Enjoy flexible rewards, generous holidays, life assurance, and a great pension scheme.
- Why this job: Be part of a dynamic team making a real impact in the equipment rental industry.
- Qualifications: Strong organisational skills, customer service experience, and proficiency in Microsoft Office.
- Other info: Diverse and inclusive workplace prioritising your health, safety, and wellbeing.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
Are you the type of person who enjoys regularly interacting with customers, offering support with enquiries and seamlessly converting them into sales? If so this could be the role for you. Key responsibility of the role is to provide the operations department with the best and most cost effective supply chain solutions possible whilst maintaining good supplier relationships and supplying the department with the support to carry out the operational activities on a day-to-day basis.
Key Areas of Responsibility:
- Administrative support to all Trakway operations teammates and sites
- Daily management of purchased or hired in services for the Operations department
- Ensure that the standard approach of purchase is adhered to
- Monitor and implement purchasing policies as set out by Sunbelt Rentals (SBR)
- Negotiation of supplier services to obtain the best price available without damaging SBR service levels
- Maintaining a good relationship with existing and prospective suppliers to enable fulfilment of client expectations
- Secure equipment as requested by the operational team, raise orders and goods in
- Resolve invoice queries and any other supplier issues that arise quickly
- Provision of weekly/monthly cost summaries to enable contractual end reports to be compiled
- Monthly supplier cost and performance reports as required
- Monitoring and management of supplier KPI’s
- Proactively seeking and facilitating new suppliers in line with SBR procedures
- Completion of site accreditation documentation / input through online portals
- Completion of supplier questionnaires
What can we offer you in return?
You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
About You
The role requires a high level of organisational and administrative skills. It requires excellent communication skills both via telephone and written form with a range of individuals in both internal and external communications.
What you will need to bring to the role from day one:
- Process understanding and the ability to drive continual improvement
- Ability to analyse data and provide reports
- Minimum of two years’ experience in a busy office environment
- Strong customer service background
- Flexible approach to change
- Able to work well under pressure
- Ability to prioritise
- Keen eye for detail
- Proficient in the use of Microsoft Office, particularly Outlook, Excel and Word
About Us
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.
Operations Coordinator in Croydon employer: Sunbelt Rentals Careers
Contact Detail:
Sunbelt Rentals Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator in Croydon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your communication skills! Since this role involves interacting with customers and suppliers, being articulate and confident is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Operations Coordinator in Croydon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Coordinator role. Highlight your organisational skills and customer service experience, as these are key for us at StudySmarter.
Showcase Your Communication Skills: Since excellent communication is a must, give examples of how you've effectively interacted with customers or colleagues in the past. We want to see your written communication shine!
Demonstrate Your Analytical Skills: Mention any experience you have with data analysis or reporting. We love candidates who can drive continual improvement and provide insights, so don’t hold back on showcasing this!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sunbelt Rentals Careers
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of an Operations Coordinator. Familiarise yourself with supply chain solutions and how they impact customer satisfaction. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with customers and suppliers, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in previous roles, especially in resolving issues or negotiating with suppliers. This will highlight your strong communication skills.
✨Be Ready to Discuss Data Analysis
The job requires analysing data and providing reports, so brush up on your analytical skills. Be prepared to discuss any relevant experience you have with data analysis tools, particularly Excel. You might even want to bring a sample report you've created in the past to showcase your abilities.
✨Demonstrate Your Customer Service Experience
With a strong customer service background being essential, think of specific instances where you've gone above and beyond for a customer. Share these stories during the interview to illustrate your commitment to customer satisfaction and your ability to handle pressure effectively.