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- Tasks: Manage customer interactions and optimise feedback for a top equipment rental provider.
- Company: Leading equipment rental provider based in Croydon with a focus on customer service.
- Benefits: Opportunities for personal development in a fast-paced, rewarding environment.
- Why this job: Build lasting relationships and enhance customer experiences in the hire industry.
- Qualifications: Strong customer service background; experience in hire or construction is a plus.
- Other info: Join a dynamic team and grow your career in a supportive atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
A leading equipment rental provider in Croydon is seeking a Hire Controller to join their Customer Service team. In this role, you will manage and optimize customer interactions, from inquiries to post-hire feedback, while leveraging your communication skills to build lasting relationships.
Ideal candidates will have a strong background in customer service, and experience in the hire or construction industry is beneficial. The position offers opportunities for personal development within a fast-paced and rewarding environment.
Hire Controller - Customer Relationships & Upsell Expert in Croydon employer: Sunbelt Rentals Careers
Contact Detail:
Sunbelt Rentals Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller - Customer Relationships & Upsell Expert in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the hire or construction industry. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your customer service skills can shine in this role. We want you to show them why you're the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds. It shows you're genuinely interested and can help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Hire Controller - Customer Relationships & Upsell Expert in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills in the hire or construction industry. We want to see how your background aligns with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer relationships and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Communication Skills: Since this role is all about managing customer interactions, make sure your application reflects your communication prowess. Whether it’s through clear writing or examples of past experiences, let us know how you connect with customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sunbelt Rentals Careers
✨Know Your Stuff
Make sure you understand the equipment rental industry and the specific services offered by the company. Brush up on common customer service scenarios in this field, so you can demonstrate your knowledge and how it applies to the role.
✨Showcase Your Communication Skills
Since this role is all about managing customer interactions, be prepared to discuss your communication style. Think of examples where you've successfully resolved customer issues or built strong relationships, and be ready to share these during the interview.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Practice your responses to common scenarios in the hire or construction industry, focusing on how you would optimise customer interactions and ensure satisfaction.
✨Express Your Desire for Growth
The job offers opportunities for personal development, so make sure to express your enthusiasm for learning and growing within the company. Share any relevant experiences where you've taken initiative to develop your skills in customer service or related areas.
