Sunbelt Rentals is seeking a Customer Service Advisor to be the first point of contact for customers visiting the depot. You will handle face‑to‑face, phone, email, and website inquiries, guiding the customer journey from enquiry to post‑hire feedback and coordinating with suppliers for repairs and hires.
You will help build relationships with regular customers, develop product knowledge, and seek upsell opportunities while maintaining high service standards in a fast‑paced, hands‑on environment.
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Customer Service & Upsell Specialist in Crawley employer: Sunbelt Rentals Careers
At Sunbelt Rentals, we pride ourselves on being an employer of choice, offering a dynamic work environment where your contributions truly matter. As a Hire Controller, you'll benefit from our industry-leading flexible rewards package, generous holiday allowance, and a strong commitment to your personal development and career growth. Join us in a collaborative culture that values every team member and fosters continuous improvement, all while being part of the UK's largest equipment rental provider.
