At a Glance
- Tasks: Enhance customer service and manage orders for a leading rental equipment provider.
- Company: Top rental equipment provider in Birmingham with a focus on customer success.
- Benefits: Generous rewards, training, and support in a dynamic environment.
- Why this job: Build strong customer relationships and ensure top-notch service delivery.
- Qualifications: Proven customer service experience; hire or construction background preferred.
- Other info: Join a supportive team with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading rental equipment provider in Birmingham is seeking a Hire Controller to enhance customer service and manage orders. In this pivotal role, you will communicate directly with customers, building strong relationships and ensuring top-notch service delivery.
Ideal candidates will have proven customer service experience and, preferably, a background in hire or construction. Join us for generous rewards, training, and support in a dynamic operational environment.
Onsite Hire Controller & Customer Success in Birmingham employer: Sunbelt Rentals Careers
Contact Detail:
Sunbelt Rentals Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Hire Controller & Customer Success in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use video calls to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Onsite Hire Controller & Customer Success in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant background in hire or construction. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Hire Controller position and how you can enhance customer service. We love seeing genuine enthusiasm for the role.
Showcase Your Communication Skills: Since this role involves direct communication with customers, make sure your application reflects your strong communication skills. Whether it’s through your writing style or examples of past interactions, we want to see that you can build relationships effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Sunbelt Rentals Careers
✨Know Your Stuff
Make sure you understand the rental equipment industry and the specific services offered by the company. Brush up on common hire processes and customer service best practices, as this will show your genuine interest and preparedness for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or built strong relationships with clients. This will help demonstrate that you have the right skills for enhancing customer satisfaction.
✨Ask Insightful Questions
Come prepared with questions that show your enthusiasm for the role and the company. Inquire about their approach to customer success or how they handle challenges in the hire process. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Personable and Professional
Since this role involves direct communication with customers, it's essential to present yourself as approachable yet professional. Practice your body language and tone of voice to ensure you come across as friendly and confident during the interview.