At a Glance
- Tasks: Deliver top-notch customer service and manage orders from start to finish.
- Company: Sunbelt Rentals, a leader in the rental industry with a focus on excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and advance.
- Why this job: Join a dynamic team and enhance your skills while making customers happy.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 29037 - 29037 £ per year.
Sunbelt Rentals in Birmingham is seeking a Hire Controller to deliver best-in-class customer service across telephone, email and website channels.
You will manage an order from enquiry to post-hire feedback, build relationships with regular customers and identify upsell opportunities.
The role emphasises product knowledge, initiative, and collaboration in a fast-paced, operational business environment with a focus on accuracy and service excellence.
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Customer Service & Upsell Specialist in Birmingham employer: Sunbelt Rentals Careers
Sunbelt Rentals is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a focus on quality improvement and operational excellence, employees benefit from a competitive rewards package, including generous annual holidays and a robust pension scheme, all while working in the beautiful region of Scotland.
