People Operations Administrator in Bolton

At OFG, we work smarter so you can spend more time doing what makes you happy!

We are reimagining work/life balance and you could be part of it. In 2025, Outcomes First Group were officially certified as a Great Place to Work for the sixth year running. We are proud to be part of the 4-Day Working Week trial, giving our teams more time to recharge while still earning 100% of their pay.

Outcomes First Group is the largest independent provider of high-quality special needs education and care in the UK. We deliver research-led, personalised education that helps every child thrive. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, work together, and hold each other accountable to make the remarkable happen.

The Role

We are looking for a highly organised and proactive People Operations Administrator to join our People Team during a period of continued growth. You will act as the first point of contact for People-related enquiries and play a key role in delivering an efficient, accurate and supportive HR administration service. From maintaining HR systems and documentation to supporting onboarding and employee lifecycle processes, you’ll help ensure our teams receive exceptional support. This role is ideal for someone who is enthusiastic about HR, thrives in a fast-paced environment, and is keen to develop their experience within a large, forward-thinking organisation.

Key Responsibilities

• Act as the first point of contact for People-related enquiries, delivering a responsive and supportive service
• Maintain accurate, confidential employee records and People systems across the employee lifecycle
• Support onboarding, contractual changes and leaver processes, ensuring documentation is issued accurately and on time
• Provide basic guidance to managers and employees on HR policies, procedures and employment terms, escalating where needed
• Support People Team projects, audits and continuous improvement activity
• Ensure all work complies with company policies, safeguarding requirements, GDPR and data integrity standards

Essential Experience & Skills

• Excellent IT skills, including MS Word and Excel
• Strong written and verbal communication skills
• Highly organised with the ability to prioritise and meet deadlines
• High level of accuracy and attention to detail
• Experience working with HR systems
• Ability to work effectively under pressure in a fast-paced environment

Desirable

• Working towards or holding a Level 3 CIPD qualification
• Experience using Access PeopleXD HRIS

Benefits

• Life Assurance
• Pension scheme with options to increase contributions
• Your Wellbeing Matters – access to mental health support and physical health checks
• Family Growth Support, including enhanced maternity and paternity leave and paid fertility treatment support
• Flexible benefits via Vista, including discounts, Cycle to Work, Electric Car Scheme and critical illness cover

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

Equal Opportunities

We are an Equal Opportunities Employer. UK applicants only. This role does not offer sponsorship. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education.

While we aim to keep applicants informed, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and statutory requirements, which may affect timescales.