At a Glance
- Tasks: Manage holiday sales, ensure high standards, and create unforgettable guest experiences.
- Company: Join Park Holidays UK, a leading holiday park operator with a fun culture.
- Benefits: Enjoy discounts on holidays, restaurants, gym memberships, and comprehensive employee support.
- Other info: Flexible hours and great career progression opportunities await you!
- Why this job: Be part of a dynamic team that makes holidays memorable for families.
- Qualifications: Strong organisational skills, excellent communication, and proficiency in office software.
The predicted salary is between 29000 - 29000 £ per year.
Compensation: £29,000 Per Annum Weekly Hours: 43
Looking for a rewarding career in the holiday park industry?
Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment.
Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you.
Join our team and be part of creating unforgettable holiday experiences!
Overview
Park Holidays UK is seeking a passionate and talented Holiday Services Manager to join our team.
As one of the largest providers of holiday parks across England, Scotland and Wales we offer exciting career opportunities and progression.
This role requires someone with strong organisational skills, a keen eye for detail, and a drive to ensure the efficient management of the Holiday Sales department.
You will be instrumental in maintaining the high standards of Park Holidays, ensuring all operations run smoothly while delivering excellent customer experiences.
- Job Duties
- Manage the Holiday Sales department’s budget and implement effective controls to monitor spending and maximise profitability.
- Manage trip advisor reviews, complaint handling.
- Sublet and private sublet management.
- Ensure that all operations meet legal and safety standards, such as gas safety and portable appliance testing certificates.
- Prepare and meet annual operating profit targets, while closely controlling expenditures within your department.
- Maximise occupancy rates for the holiday hire fleet, ensuring holiday homes and chalets are fully utilised.
- Maintain detailed records for each holiday home, including gas safety checks, carbon monoxide alarms, smoke alarms, and other safety compliance documents.
- Develop and maintain an efficient system for managing correspondence, reports, and administrative tasks related to holiday services.
- Monitor and maintain high standards of cleanliness for all holiday homes and chalets, ensuring cleaners meet the agreed operating standards.
- Ensure all holiday homes and chalets have accurate key counts, properly tracked and accounted for.
- Manage cash handling operations, including operating a cash point, controlling monies, and maintaining the security of the reception safe.
- Ensure that Welcome Packs are completed for each guest, including program information, membership cards, and any other relevant materials.
- Identify and pursue opportunities for improving operations, driving your department forward.
Requirements
- Strong PC skills, with proficiency in Excel and other office software.
- Excellent organisation and communication skills, capable of managing multiple tasks and coordinating between departments.
- The ability to work under pressure and meet deadlines in a fast-paced environment.
- A professional and outgoing personality with the ability to engage with both staff and guests.
- A clear understanding of company policies and the ability to always maintain confidentiality.
- Self-motivation and the ability to work independently and take the initiative.
- Flexibility to adapt to changing demands and work hours, especially during peak holiday seasons.
- Employee Benefits
- Generous discount on holidays across our parks
- Discount at all restaurants on park for you and your family
- Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
- Free premium eye test voucher
- Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
- Discounted gym memberships
- Employee referral scheme
- Sales referral scheme
- Free expert mortgage advice
- Company pension scheme
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Holiday Services Manager in Waldron employer: Sun, Inc.
Park Holidays UK is an excellent employer, offering a vibrant work culture in the picturesque setting of Wigton, England. Employees benefit from generous perks and a strong focus on professional development, ensuring that team members can thrive and grow within the holiday park industry. With a commitment to safety and excellence, this role provides a meaningful opportunity to make a positive impact while enjoying a rewarding career.
