At a Glance
- Tasks: Lead a dynamic retail team and maximise sales in a fun holiday park environment.
- Company: Join Park Holidays UK, a top-rated employer committed to your growth.
- Benefits: Enjoy discounts on holidays, food, gym memberships, and more!
- Why this job: Make a real impact while helping guests create unforgettable memories.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Flexible hours and comprehensive training to help you thrive.
The predicted salary is between 30000 - 42000 £ per year.
At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!
Job Summary
As the Retail Manager, you will be responsible for overseeing the day-to-day operations of our retail outlets, including bar and food services. You will lead a team, manage stock and resources, ensure adherence to legal and health standards, and develop strategies to maximise sales and profitability. Your role is crucial in delivering high-quality service and a great experience for our guests.
Job Duties
- Develop and implement an effective business plan to maximise bar and food sales opportunities, driving revenue through strategic marketing and product displays.
- Recruit, train, and manage the performance of the retail team, ensuring high standards of customer service, cleanliness, and professionalism.
- Oversee the control and rotation of stock from approved suppliers, ensuring optimal stock levels, quality, and minimising wastage.
- Prepare, plan, and manage the retail budget, monitoring financial performance and achieving KPIs related to sales, profitability, and cost control.
- Ensure all legal and company standards are met, particularly in areas related to the sale of alcohol, food preparation and service, gambling, and bingo.
- Ensure the safety and cleanliness of all retail areas, including the cellar, maintaining high-quality products and compliance with health and safety legislation.
- Set high standards of service throughout the business, ensuring that guests receive a memorable and enjoyable experience.
- Provide comprehensive product knowledge and ensure that all team members are trained and qualified to meet the company’s standards.
Requirements
- Proven experience in a retail management or hospitality role, preferably within the leisure or holiday park industry.
- Strong leadership and team management skills, with experience in recruiting, training, and managing staff performance.
- Ability to manage budgets, control stock, and optimize profitability while achieving KPIs.
- Comprehensive understanding of food, beverage, and retail operations, including stock control and cellar management.
- Understanding of relevant legislation related to the sale of alcohol, food safety, and gambling.
- Excellent interpersonal and communication skills, with a commitment to delivering outstanding customer service.
- Strong knowledge of health and safety regulations, ensuring a safe and compliant working environment.
- Willingness to work a flexible schedule, including weekends, holidays, and peak periods as required.
- This role is subject to a Basic Disclosure and Barring Service (DBS) check.
We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.
Benefits
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart. We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
- Generous discount on holidays across our parks
- Discount on all food and beverage items on park
- Free premium eye test voucher
- Access to the app offering health, wellbeing, and retail discounts
- Comprehensive Employee Assistance Programme
- Discounted gym memberships
- Employee referral scheme
- Sales referral scheme
- Free expert mortgage advice
- Company pension scheme
Retail Manager in Southminster employer: Sun, Inc.
Contact Detail:
Sun, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager in Southminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings at Park Holidays UK!
✨Tip Number 2
Prepare for interviews by researching Park Holidays UK thoroughly. Understand their values, especially their commitment to employee development. This will help you align your answers with what they’re looking for in a Retail Manager.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience in managing teams and driving sales. Use specific examples that highlight how you’ve maximised profitability and improved customer service in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Park Holidays UK family!
We think you need these skills to ace Retail Manager in Southminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Manager role. Highlight your experience in retail management and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping people and your commitment to delivering outstanding customer service. Let us know why you’re excited about joining Park Holidays UK!
Showcase Your Leadership Skills: As a Retail Manager, strong leadership is key. In your application, share examples of how you've successfully led teams, managed performance, and created a positive work environment. We love to see candidates who can inspire others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Sun, Inc.
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of retail management and hospitality. Familiarise yourself with Park Holidays UK’s values, especially their commitment to employee development and customer service. This will show that you’re genuinely interested in the company and its mission.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed performance, or improved customer service. Highlighting these skills will help you stand out as a candidate who can drive results.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing stock levels or dealing with a difficult customer. Think through potential scenarios in advance and prepare your responses. This will help you articulate your problem-solving skills and ability to maintain high standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.